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My PS4 will connect WIFI to my WAC510 router and the internet, but can't use PSN.
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My PS4 will connect WIFI to my WAC510 router and the internet, but can't use PSN.
Please Help
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Re: My PS4 will connect WIFI to my WAC510 router and the internet, but can't use PSN.
@MikhaelS If I understand correctly you are unable to access PlayStation Network? Is this correct? Please download the detailed logs from monitoring page. Upload into google drive and send me the link download via PM.
Thanks,
Raghu
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Re: My PS4 will connect WIFI to my WAC510 router and the internet, but can't use PSN.
Done
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Re: My PS4 will connect WIFI to my WAC510 router and the internet, but can't use PSN.
Hi @MikhaelS
Thanks for sharing the logs.
Could you please check the following?
1. Disable URL filtering and try to connect to the Play station network.
2. From the attached images for Play station network to work properly we need to enable the following ports on the router side. Check whether the following ports are enabled on your main router.
TCP : 80, 443, 3478, 3479, 3480
UDP : 3478, 3479
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Re: My PS4 will connect WIFI to my WAC510 router and the internet, but can't use PSN.
Hi @RaghuHR ,
Everything is working perfectly now. I didn't need to enable the ports.
I removed the URL filtering, but above all, I disabled the DHCP server which was enabled by default on the WAC.
The playstation connects without any problem.
Thanks again for your help.
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