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Re: Rejoin Wireless Controller WC7520 into stack

MLO_Dukes
Aspirant

Rejoin Wireless Controller WC7520 into stack

We have three WC7520 that used to be configurated into a stacking, one of those were problems to sync and get information from the master.  To fix this issue we removed this one (182) from the stacking and when we tried to insert it we've got this message:

 Capture.PNG

 

We add it as a slave connected into a Master (181).

Capture1.PNG

 

Any advice to fix it?

 

Thank you.

 

Message 1 of 7

Accepted Solutions
LaxmankumarG
NETGEAR Expert

Re: Rejoin Wireless Controller WC7520 into stack

Hi, We explored other options but could not find a better solution then wiping out the existing configuration and re configuring everything from the scratch.

View solution in original post

Message 6 of 7

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JohnC_V
NETGEAR Moderator

Re: Rejoin Wireless Controller WC7520 into stack

Hi MLO_Dukes,

 

May I know how did you removed the 182 from the stack? Did you just unplugged the cable then try to reconnect it?

 

Regards,

Message 2 of 7
MLO_Dukes
Aspirant

Re: Rejoin Wireless Controller WC7520 into stack

Hi JohnCarloV,

 

For removing it I just click delete on Stacking tab and restarted all three Wireless Controllers.

 

I didn't remove any cable.

 

Regards

Message 3 of 7
LaxmankumarG
NETGEAR Expert

Re: Rejoin Wireless Controller WC7520 into stack

Hi,

Looks like the stacking configuration was not wiped out completely when you remove the controller 182 fromt he stacking configuration. Can you factory reset the controller .182 and try to add back to the stack?

Message 4 of 7
MLO_Dukes
Aspirant

Re: Rejoin Wireless Controller WC7520 into stack

Hi LaxmankumarG,

 

Thank you, unfortunately, I can't wipe up this Controller in this moment We will be waiting for the next maintenance window to try this.

 

Is this the only solution or there is another thing to do?

 

Best Regards,

Message 5 of 7
LaxmankumarG
NETGEAR Expert

Re: Rejoin Wireless Controller WC7520 into stack

Hi, We explored other options but could not find a better solution then wiping out the existing configuration and re configuring everything from the scratch.
Message 6 of 7
MLO_Dukes
Aspirant

Re: Rejoin Wireless Controller WC7520 into stack

Hi,

 

Thank you, probably this solve the problem.

 

Best Regards, 

Message 7 of 7
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