Remove access points from a controller

[haydenlawrie]

Hi 

I hope you guys can help.  I have a set of WNDAP360's that were connected to a Prosafe WC7520 wireless controller, the AP's now nnned to installed on a different site with out a local controller, so I need to get the configured a static AP's again however as they were conected to a controller the controller installs a thin version of software on AP, how do I get the AP back to orignal configureation so I can set it up a static unit? I have factory reset the device and I have tried have to relaod the oiginal firmware but no joy.

Many thanks 

Hayden

[DaneA · Accepted solution]

Hi haydenlawrie,

I suggest you to upload firmware v2.1.12 instead.  Click on this link where to download firmware v2.1.12.  Be reminded to perform a factory reset on the WNDAP360 after uploading the firmware.  Let us know the results afterwards.

Regards,

DaneA
NETGEAR Community Team

[DaneA]

Hi haydenlawrie,

Welcome to the community! 🙂 

Since you have already performed a factory reset and reloaded the firmware, it means that you were able to access the WNDAP360 web-GUI, am I correct?  Kindly answer the questions below:

a. What is the status of the LED lights of the WNDAP360 when its turned on?

b. What is the current firmware version of the WNDAP360?

I look forward to your response.

Regards,

DaneA

NETGEAR Community Team

[haydenlawrie]

Hi DaneA

Thanks for getting back to me so quick, I have five of them and they are all doing the same thing.  

1. Just a flash amber power light, no other lights at all

2. all of the default IP addresses have changed to 192.168.0.160

3. the firmware version I have downloaded and tried to apply is WNDAP360_V3.5.5.0 however even though the devices go through the install process they firmware is not applied, the current build is 2.3.0.37_1318.

If you need any more info please let me know.

Thanks  again

Hayden

[DaneA · Accepted solution]

Hi haydenlawrie,

I suggest you to upload firmware v2.1.12 instead.  Click on this link where to download firmware v2.1.12.  Be reminded to perform a factory reset on the WNDAP360 after uploading the firmware.  Let us know the results afterwards.

Regards,

DaneA
NETGEAR Community Team

[haydenlawrie]

Hi DaneA

That did the trick..!!! 🙂  thanks very much for that.

Many thanks

Hayden 

[DaneA]

Hi haydenlawrie,

You're welcome! 🙂  I'm glad to know that it worked.  

Feel free to post your future concerns here in the community.

Regards,

DaneA
NETGEAR Community Team