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Re: WAC 720 - Wireless - Local Mac Address Database - accept list turns into deny list after reboot
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In our school we use the wac720 for the wireless internet.
(firmware 3.9.0.3)
For security reasons we use a local mac address database
(configuration -> security -> "select network and click edit" -> MAC Authentication Type "local mac address database" -> MAC ACL Mode "Accept list". All our computers are on the accept list.
However after a reboot the accept list turns into a deny list ... How can I prevent this?
Solved! Go to Solution.
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Thanks for your feedback. Please mark as accepted if you are satisfied with the beta firmware. Feel free to reach us if you have any further questions.
Once again thanks for choosing Netgear Products.
Have a good day,
Raghu
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Re: WAC 720 - Wireless - Local Mac Address Database - accept list turns into deny list after reboot
Hi @timhamels
Could you please download detailed logs from the monitoring page and share with us? You can upload into google drive and send me a link via PM. We will check and update you as soon as possible.
Thanks for chossing Netgear products.
Raghu
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Re: WAC 720 - Wireless - Local Mac Address Database - accept list turns into deny list after reboot
Hello,
see attachment for the log.
The problem is, after a reboot (power failure - enviroment) the option "accept List" changes into "deny List"
kind regards
Tim
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Re: WAC 720 - Wireless - Local Mac Address Database - accept list turns into deny list after reboot
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Re: WAC 720 - Wireless - Local Mac Address Database - accept list turns into deny list after reboot
I only find the activity logs. Am I looking in the wrong place?
manual: http://www.downloads.netgear.com/files/GDC/WAC720/WAC720_730_UM_EN.pdf
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Re: WAC 720 - Wireless - Local Mac Address Database - accept list turns into deny list after reboot
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Re: WAC 720 - Wireless - Local Mac Address Database - accept list turns into deny list after reboot
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Re: WAC 720 - Wireless - Local Mac Address Database - accept list turns into deny list after reboot
On the Logs page, there is top right a [Save as] button - that output/download what Negtear is behind.
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Re: WAC 720 - Wireless - Local Mac Address Database - accept list turns into deny list after reboot
I've foud it. You can download it from wetranser:
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Re: WAC 720 - Wireless - Local Mac Address Database - accept list turns into deny list after reboot
Sorry, the last few posts were not visible to me yet before posting. Ideally use PM (Personal Messaging) to the Netgear persion (RaghuHR - I'm not Netger) requesting - as the logs data can contain sensitive information.
Hope they manage to figure out the issue.
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Re: WAC 720 - Wireless - Local Mac Address Database - accept list turns into deny list after reboot
Hi @timhamels
This is a known issue. We can share the beta firmware. Our support team will reach you shortly.
Thanks,
Raghu
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Re: WAC 720 - Wireless - Local Mac Address Database - accept list turns into deny list after reboot
I've updated to the beta firmware,
at this moment everything works fine.
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Thanks for your feedback. Please mark as accepted if you are satisfied with the beta firmware. Feel free to reach us if you have any further questions.
Once again thanks for choosing Netgear Products.
Have a good day,
Raghu