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WAC104 Wireless Schedule issue

buggyfun
Aspirant

WAC104 Wireless Schedule issue

Hello,

I have configured a Wireless schedule on my WAC104 / 2.4Ghz. The period is from 19:00 to 09:00 daily.

When I apply the settings, after 19:00, the wireless is well disabled and it is well re-enabled the morning after.

 

But it will never disabled anymore at 19:00. So the wireless 2.4 is enabled permanently..

 

The firmware is well up to date (V1.0.4.21)

 

Any idea to solve this issue?

 

Regards,

Sebastien

Message 1 of 12
bornjoni
Aspirant

Re: WAC104 Wireless Schedule issue

I am also interested in this topic. Do you solve this problem or not?

Message 2 of 12
buggyfun
Aspirant

Re: WAC104 Wireless Schedule issue

Hello bornjoni,

 

Nope. The problem is not yet solve..

 

 

 

Message 3 of 12
schumaku
Guru

Re: WAC104 Wireless Schedule issue

Reads like a (fat) bug 8-/

Message 4 of 12
buggyfun
Aspirant

Re: WAC104 Wireless Schedule issue

What's next?

What could I do?

Thanks

Message 5 of 12
schumaku
Guru

Re: WAC104 Wireless Schedule issue

@DaneA @JohnC_V @Marc_V @JeraldM please assist your customer.  

Message 6 of 12
LordNecron
Tutor

Re: WAC104 Wireless Schedule issue

Hi all,
The same for me, i am interrested too by the solution, please.
For now, my children are happy to have permanent wifi ! 🙂
Thanks !
Message 7 of 12
buggyfun
Aspirant

Re: WAC104 Wireless Schedule issue

Hello @LordNecron ,

 

I'm glad to know that I'm not the only one to experience this issue.

 

I'm still waiting for a feedback from Netgear.

 

Regards,

Sebastien

 

 

Message 8 of 12
buggyfun
Aspirant

Re: WAC104 Wireless Schedule issue

Hello,

 

How can I report this issue to Netgear?

 

Regards,

Sebastien

Message 9 of 12
LordNecron
Tutor

Re: WAC104 Wireless Schedule issue

Hi all Netgear,
Is it possible to have any help, please ?
Thanks !
Message 10 of 12
mdourney
Initiate

Re: WAC104 Wireless Schedule issue

Same issue as those described above. I've read about others with different Netgear products having the same issue.

 

Netgear, here is what I've tried:

- Resetting AP

- Manually updating to latest firmware

- Double checking time zone (I'm US Eastern)

- Adding schedule at 9am the day prior for both 5G and regular bands of midnight (00) to 7am. The wireless never turned off during that time.

- Went back in to settings to apply the wireless schedule a second time at about 6:45am (so during the time wireless is supposed to be off). This time both bands shut off, but would not come back on at all.

 

I've repeated this twice. I am now resetting the AP and trying again with one band, in that when both wireless bands are off it is a pain to log back into the AP. I'll keep you posted, but this seems to be a major bug. Netgear, please help, else I promise this will be the last product I and others purchase.

 

Message 11 of 12
mdourney
Initiate

Re: WAC104 Wireless Schedule issue

For those following this thread, I reported a case to Netgear support. I also had a phone call with them, described my testing, gave them information about the firmware version and validated it while on the phone, provided logs from my WAC, etc.

 

They have not been able to reproduce the issue and are kicking the issue up to their engineering team. I will keep you posted with any outcomes.

 

Thanks.

Message 12 of 12
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