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WAC124 WLAN disconnection - deauthenticated

DenisPro
Aspirant

WAC124 WLAN disconnection - deauthenticated

Every 15-30 min all Internet access is lost for multiple computers and mobile devices connected to WAC124. Devices automatically re-connect a little while later. Router is running in AP mode on firmware 1.0.4.6. Log shows repeats of the following sequence: 

 

[Time synchronized with NTP server time-a.netgear.com] Friday, September 17,2021 12:30:57
[WLAN connection] (a4:xx:xx:xx:xx:53) had associated successfully Friday, September 17,2021 12:30:38
[WLAN disconnection] (a4:xx:xx:xx:xx:53) had deauthenticated Friday, September 17,2021 12:30:38
[WLAN connection] (28:xx:xx:xx:xx:93) had associated successfully Friday, September 17,2021 12:30:35
[WLAN disconnection] (28:xx:xx:xx:xx:93) had deauthenticated Friday, September 17,2021 12:30:29
[WLAN connection] (28:xx:xx:xx:xx:93) had associated successfully Friday, September 17,2021 12:30:13
[WLAN disconnection] (28:xx:xx:xx:xx:93) had deauthenticated Friday, September 17,2021 12:30:13

...

 

This seems to have been as issue for WAC104 and was supposed to be solved by firmware update. There seem to be no newer firmware for WAC124.  

 

Any recommendations on fixing this issue woud be much appreciated. 

Model: WAC124|AC2000 Dual Band 4x4
Message 1 of 4
plemans
Guru

Re: WAC124 WLAN disconnection - deauthenticated

Whats it connected to?

Has it always had this issue or did this just start?

Message 2 of 4
DenisPro
Aspirant

Re: WAC124 WLAN disconnection - deauthenticated

It is connected by LAN to TP-link C4000, which is the main router. No issues noticed with C4000, even if same devices are connected to it. WAC124 and C4000 have separate wifi access point names. WAC124 has static IP address. 

 

Since WAC124 is in AP mode, DHCP is handled by C4000 (no other way). 

 

Problem was noticed recently. I'm not sure if it persisted earlier. WAC124 was reset to defaults recently and after that problem is certainly present. 

 

Message 3 of 4
plemans
Guru

Re: WAC124 WLAN disconnection - deauthenticated

have you tried reinstalling the firmware and then factory resetting/reinstalling? 

Another option is to try downgrading the firmware a version. Maybe the one you're on introduced an issue. 

Message 4 of 4
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