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WAC510 Firmware Update Problem

Deibs7ft
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WAC510 Firmware Update Problem

I am trying to upgrade my firmware to the latest 9.6.0.12 version.  When I click update in the insight cloud portal is says device not round.  On my dashboard it recognizes it and says everything is working fine. Any suggestions?

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Re: WAC510 Firmware Update Problem

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Business Wireless - NETGEAR Communities

 

or

 

NETGEAR Insight Network Management - NETGEAR Communities

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

Check for various troubleshooting tips.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

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