WAC720 losing Iphone connections after a while
I have the problem with three WAC720 3.6.12 Access Points that clients can connect to without problems but after some hours the clients don´t have IP-Connections any more. IPhones shows that they are still connected but don´t have any network access. The AccessPoints don´t have the clients in the list of the connected devices.
If I turn of and turn on wireless of the IPhones they can directly access LAN and WAN IPs.
Is this a known problem? Do I have to set up the APs to a special configuration? I allready tried different settings.
By the way I use WPA2 with radius.
Re: WAC720 losing Iphone connections after a while
We are sorry to hear your iphone disconnection issues. To understand more could you please share the following info?
- iphone model and ios version
- AP logs
- Is it possible to send wireless packet captures? You can use WAC720 packet capture feature if you dont have separate laptop to collect this.
- AP config and password to login if it is not default
- Is this issue occurs only with Radius auth? How about other security? WPA2-PSK?