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Re: WAX214 unstable : reboot when connecting devices
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WAX214 unstable : reboot when connecting devices
I can't a stable operation with Access Point WAX214.
It's connected to a GC108P switch and perfectly powered.
I create a new SSID (WPA2/WPA3) and reached to connected a Macbook. It works.
When I try to connect an iPhone or an iPad to this SSID (BURO/VLAN 20, but others SSID crrsh too)), access Point crashed immediatly :
- device try to connect
- blue LAN Led on AP is shutting down
- AP reboot.
It takes several minutes to have access again to the Access Point. Unusable.
Sometimes I have to reboot it several times it have LAN access (blue LED).
!!!! Edit : it seems that mixed mode (WPA2/WPA3) is crashing. When I set only WPA3, I have no problem. I'm testing.
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Re: WAX214 unstable : reboot when connecting devices
Workaround supply by Netgear Support : "Group Key Update Interval" to 0. Now Mixed-mode is perfectly stable.
But that's not a secure way. I did not try other values, don't want to spend my time to test.
An old problem that I discover then on forums (not only with iOS devices). Weird.
By the way my iOS where in 14.4 (firstly in 14.3).
I managed too to crash the AP with an Android doing a Speetest before workaround
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Re: WAX214 unstable : reboot when connecting devices
@keyser75 wrote:Workaround supply by Netgear Support : "Group Key Update Interval" to 0. Now Mixed-mode is perfectly stable.
But that's not a secure way.
Correct security consideration. Be aware that various simple wireless clients (wireless repeaters, extenders, IoT, ...) fail with the group key update <> 0 the moment the update will take place.
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Re: WAX214 unstable : reboot when connecting devices
I too have run into this stability issue with WPA2/WPA3 hybrid mode. My workaround was to create an SSID for WPA2 and another SSID for WPA3. This works well and has been stable so far, but it would be good to have the hybrid mode as a viable option. I agree that setting the Group Key Update Interval to 0 is not a good option. Has anyone heard if/when there will be a firmware update to fix this stability issue with WPA2/WPA3 hybrid mode?
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Re: WAX214 unstable : reboot when connecting devices
Please use the latest FW.
Important Bug Fixes:
- Fixes the issue where the AP sometimes reboots with certain connected WiFi clients.
- Fixes the schedule reboot issue.
- Fixes inability to read the connected client list via SNMP.
https://kb.netgear.com/000063706/WAX214-Firmware-Version-1-0-3-3
Thanks,
Raghu
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Re: WAX214 unstable : reboot when connecting devices
Thanks, I've dusted off my WAX214 and am willing to try it again. Let's see if this one will finally be stable when powered via POE (Netgear MX510TXPP)!