× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Reply

WAX610 firmware 9.3.0.6 issues

gautamdas
Aspirant

WAX610 firmware 9.3.0.6 issues

After upgrading to 9.3.0.6 lost WDS connection and after some troubleshooting discovered country setting United States was gone.

Had to roll back to 9.2.0.7 and factory reset before I could get WDS to work again. 

 

Anyone has had this issue?   Looks like 9.3.0.6 should not be offered to US customers.

Message 1 of 8

Accepted Solutions
RaghuHR
NETGEAR Expert

Re: WAX610 firmware 9.3.0.6 issues

Hi @gautamdas 

 

Could you please let us know your WAX610 SKU details? Are you using WAX610-100EUS? 

Please refer the release notes:

https://kb.netgear.com/000062983/WAX610-WAX610Y-Firmware-Version-9-3-0-6

 

  • Removed Albania, North Macedonia, Kazakhstan, Monaco, Russia, Ukraine, United States, and Japan from the country/region menu for the European SKU.

View solution in original post

Message 2 of 8

All Replies
RaghuHR
NETGEAR Expert

Re: WAX610 firmware 9.3.0.6 issues

Hi @gautamdas 

 

Could you please let us know your WAX610 SKU details? Are you using WAX610-100EUS? 

Please refer the release notes:

https://kb.netgear.com/000062983/WAX610-WAX610Y-Firmware-Version-9-3-0-6

 

  • Removed Albania, North Macedonia, Kazakhstan, Monaco, Russia, Ukraine, United States, and Japan from the country/region menu for the European SKU.
Message 2 of 8
gautamdas
Aspirant

Re: WAX610 firmware 9.3.0.6 issues

Not sure how to get SKU- uploading a screenshot with serial number.Screenshot 2021-03-26 111953.png

Message 3 of 8
gautamdas
Aspirant

Re: WAX610 firmware 9.3.0.6 issues

Previous attempt inserting an image failed. Adding an attachment.

Message 4 of 8
schumaku
Guru

Re: WAX610 firmware 9.3.0.6 issues

The SKU is printed on the device label only.

 

An indication could give the Country/Region list selection available (unless it's Insight managed) on Management -> System -> Basic -> General.

Message 5 of 8
gautamdas
Aspirant

Re: WAX610 firmware 9.3.0.6 issues

Country/ Region = United States

 

See attached screenshot.

Message 6 of 8
schumaku
Guru

Re: WAX610 firmware 9.3.0.6 issues

The question was related to the other selection options - that one was visible before
Message 7 of 8
gautamdas
Aspirant

Re: WAX610 firmware 9.3.0.6 issues

Checked device label on the back of the unit. 

 

It says WAX610 EU.

 

Guess I was offered an European unit for beta testing even though I live in Florida, USA.

 

That explains everything.

 

Thanks.

Message 8 of 8
Top Contributors
Discussion stats
  • 7 replies
  • 3172 views
  • 0 kudos
  • 3 in conversation
Announcements