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Novice
Posts: 0
Registered: ‎2015-04-22

WC7520 Active Directory Authentication - not working

[ Edited ]

Hey All!
So we followed the instructions step by step from the nether support page to setup AD for our wireless controller/access points. We also called Netgear support without any luck.

When implemented using the directions from the Netgear support site, when you go to logon using a computer you enter your username and password, it says connecting, but asks for the credentials again and again. On an iPhone, you enter your username and password and it just takes forever before it asks you to enter the credentials again.

Please help ASAP - this is for a school!
-AJ

RX Guide
Guide
Posts: 881
Registered: ‎2015-05-14

Re: WC7520 Active Directory Authentication - not working

Check this forum link and it might help: http://forum1.netgear.com/showthread.php?t=74043

What is the current firmware version of your WC7520?
Have you tried to factory reset your WC7520 then reconfigure it from scratch?
Novice
Posts: 0
Registered: ‎2015-04-22

Re: WC7520 Active Directory Authentication - not working

I actually was looking at that and we did try the reset as well.
Thanks so much for your help so far!
Luminary
Posts: 1,103
Registered: ‎2015-05-12

Re: WC7520 Active Directory Authentication - not working

Novice
Posts: 0
Registered: ‎2015-04-22

Re: WC7520 Active Directory Authentication - not working

Yes that is it
Luminary
Posts: 1,103
Registered: ‎2015-05-12

Re: WC7520 Active Directory Authentication - not working

What FW is it running? Did you try to redo the configuration on the AD like retyping the UN and PW? Do you have "password never expires" checked?
Novice
Posts: 0
Registered: ‎2015-04-22

Re: WC7520 Active Directory Authentication - not working

FW: 2.3.1.5_3034

Yes I tried that multiple times LOL. I'm going insane I don't understand what I'm doing wrong. It might be server side maybe?

And yes Pw never expires is checked.
RX Guide
Guide
Posts: 881
Registered: ‎2015-05-14

Re: WC7520 Active Directory Authentication - not working

Try to update the firmware to the latest version 2.5.0.31 and it might help: http://kb.netgear.com/app/answers/detail/a_id/25999 Be sure to factory reset the wireless controller after updating the firmware then reconfigure it from scratch.
Aspirant
Posts: 2
Registered: ‎2015-09-16

Re: WC7520 Active Directory Authentication - not working

[ Edited ]

I just got this working, and working well, using a windows NPS server (NPS is a regular role in Windows server).

 

Rather than external LDAP, you use external Radius. The NPS server acts as a radius server. My domain workstations connect instantly to the wireless, by vitue of them belonging to our domain. No user passwords etc.

 

Firmware is 2.5.0.26. 

 

Happy to help if I can.

NETGEAR Moderator
Posts: 2,995
Registered: ‎2015-06-23

Re: WC7520 Active Directory Authentication - not working

Hi juliand,

 

Thanks for sharing your solution here in the community.  Smiley Happy

 

 

Cheers,

 

DaneA

NETGEAR Community Team

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