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WC7520 Rebooting Itself
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Hi Everyone,
Beginning this week, I have had an issue where our WC7520 randomly reboots itself (not the APs, the controller). We're on firmware version 2.5.0.42. The controller just reboots itself, which kicks everyone off the wireless (which we are mainly using in a school) until it initializes, then all APs connect, apply settings, etc.
Has anyone else experienced this?
Solved! Go to Solution.
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So it looks like this is due to an issue with firmware version 2.5.0.42, as it has been pulled and 2.5.0.43 is in its place.
I found a very similar situation on the community after my initial posting > WC7520 reboot Issue after AP's ip change.
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Re: WC7520 Rebooting Itself
It just happened again when I unplugged an AP from the network to plug into a desktop switch (without powering down the AP first).
Could this somehow be the cause? It's the only thing that I did around the time that it happened this afternoon and, now that I think about it, the other day as well.
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So it looks like this is due to an issue with firmware version 2.5.0.42, as it has been pulled and 2.5.0.43 is in its place.
I found a very similar situation on the community after my initial posting > WC7520 reboot Issue after AP's ip change.
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Re: WC7520 Rebooting Itself
Hi,
Please use the latest web release 2.5.0.43, https://www.netgear.com/support/product/WC7520.aspx?cid=wmt_netgear_organic#Firmware Version 2.5.0.43. We fixed the issue in this firmware. Please let us know your feedback after using it.
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Re: WC7520 Rebooting Itself
Hi,
Did you get a chance to upgrade WC7520 firmware to the latest 2.5.0.43?.
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Re: WC7520 Rebooting Itself
Yes, I installed the update.
I noticed that I had an AP unplugged from power one day, plugged it back in and the system did not reboot as it did on the prior firmware version installed. Everything seems to be working as expected.
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Re: WC7520 Rebooting Itself
Thanks for the update! 🙂 We're glad to know that updating to the latest firmware v2.5.0.43 has helped.
Since your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team