Wax610 5ghz not working on certain devices. Specially on my S22 ultra.

[RN7]

MY 5ghz is not working in my s22 ultra. it works with other routers with 5ghz. on the other hand my iphones work perfectly with my AP's 5ghz. how to solve the issue?

[plemans]

Do other devices see the WAX's 5ghz?
Just not the S22?

[abacqdghfth]

Hello,

Can you please share few more details

1) SSID Security configurations :  WAP2-PSK or WPA3-PSK or WPA2/WPA3 Mixed mode ? 

2) Is 802.11w (PMF) enabled or optional ? 

3) what is radio mode set ?

or you  you send just us the techsupport log file and enable diagnostic (SD .   It will help us.

[RN7]

Yes. Other devices see AP's 5Ghz. for example, my laptop, iphone 14 pro max. 

[RN7]

SSID Security configurations :  WAP2-PSK 

2) Is 802.11w (PMF): Disabled

3) what is radio mode set?:  11ax

[NiveditaP]

Hello @RN7 

You can change settings of phones wifi from 2.4ghz to 5ghz and try again.

Have a lovely day, 
Nivedita Pa
Netgear Team