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upgrade WNDAP660 firmware 2.0.2 to, V2.0.5

rmumm2
Aspirant

upgrade WNDAP660 firmware 2.0.2 to, V2.0.5

after firmware upgrade, all tabs are missing exept configuration? 

I cannot upgrade to next level as tabs are missing.

factory reset attempted twice, failed, still have configuration befoire firmware upgrade.

any ideas appreciated. 

Thanks

 

 

Model: WNDAP660|ProSafe 3x3 Dual Radio Dual Band Wireless-N Access Point
Message 1 of 4
DaneA
NETGEAR Moderator

Re: upgrade WNDAP660 firmware 2.0.2 to, V2.0.5

Hi @rmumm2,

 

Welcome to the community! 🙂 

 

As far as I checked, there is no issue on the WNDAP660 as per you have described in your initial post.  Let us isolate the problem.  Kindly answer the questions below:

 

a. What is the behavior of the LED lights of the WNDAP660?

b. Clear the cache of the browser you are using.  Then, access again the web-GUI of the WNDAP660.  Does the same problem occur?

c. Use other browsers like Firefox or IE9.  Then, access again the web-GUI of the WNDAP660.  Does the same problem occur?

d. Use other PC or laptop then access again the web-GUI of the WNDAP660.  Does the same problem occur?

 

Kindly upload a screenshot or image of what you see or if there is an error message you have encountered if ever the same problem occurred. 

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 2 of 4
DaneA
NETGEAR Moderator

Re: upgrade WNDAP660 firmware 2.0.2 to, V2.0.5

@rmumm2,

 

I just want to follow-up on this.  We’d greatly appreciate your feedback.

 

 

Regards,

 

DaneA

NETGEAR Community Team

Message 3 of 4
rmumm2
Aspirant

Re: upgrade WNDAP660 firmware 2.0.2 to, V2.0.5

I returned the device as i could not get resolve and purchased a new unit, works great.

 

Thank you for your support.

Message 4 of 4
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