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AC1200 C6220 Ethernet works but WIFI doesn't even show up in the possible connections

dankabra
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AC1200 C6220 Ethernet works but WIFI doesn't even show up in the possible connections

So I have the AC1200 Wifi Cable Modeum Router, the C6220 Model, and the WiFi isn't working. The Ethernet cable works fine and I have internet when I plug that in, but WiFi is needed for other devices. I went into Device Manager to find the device and try to update the driver but the device doesn't show up under network adapters. This is on Windows 10. All help is appreciated. 

Message 1 of 3
antinode
Guru

Re: AC1200 C6220 Ethernet works but WIFI doesn't even show up in the possible connections

> [...] WiFi is needed for other devices. [...]

 

   How many "other devices" did you try?  Is the problem in the
modem+router or in your Windows 10 system?

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual.  Read.  Look for the LED
descriptions and "Troubleshoot".  Pay particular attention to the "WiFi
On/Off button with LED".  Did you press it?  (Further reading might be
helpful, too.)

Message 2 of 3
FURRYe38
Guru

Re: AC1200 C6220 Ethernet works but WIFI doesn't even show up in the possible connections

Try a factory reset to see if the default Wifi SSID name appears on any of your wifi devices. 


@dankabra wrote:

So I have the AC1200 Wifi Cable Modeum Router, the C6220 Model, and the WiFi isn't working. The Ethernet cable works fine and I have internet when I plug that in, but WiFi is needed for other devices. I went into Device Manager to find the device and try to update the driver but the device doesn't show up under network adapters. This is on Windows 10. All help is appreciated. 


 

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