Orbi WiFi 7 RBE973
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Annoying Waffle/Helicopter noise from my new C7000v2 Has anyone else had this issue?

MRoles
Aspirant

Annoying Waffle/Helicopter noise from my new C7000v2 Has anyone else had this issue?

I purchased this Modem Router 4 months ago and noticed it now has this horrible intermittent Helicopter sound coming from the Router. This item was not cheap and I am concerned that it will not last long. Has anyone else had this issue?

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
Message 1 of 5
vkdelta
NETGEAR Expert

Re: Annoying Waffle/Helicopter noise from my new C7000v2 Has anyone else had this issue?

you should contact support for RMA to determine if it is HW issue. 

Message 2 of 5
MRoles
Aspirant

Re: Annoying Waffle/Helicopter noise from my new C7000v2 Has anyone else had this issue?

       I contacted support The call was answered in India and their suggestion was to reboot to rule out a software issue 😡 I am NOT happy

Message 3 of 5
vkdelta
NETGEAR Expert

Re: Annoying Waffle/Helicopter noise from my new C7000v2 Has anyone else had this issue?

Please provide support case #.

 

@Darren pls check it

Message 4 of 5
MRoles
Aspirant

Re: Annoying Waffle/Helicopter noise from my new C7000v2 Has anyone else had this issue?

I was not given a case number. I was instructed to reboot to rule out software as being the problem. I don't underrstand how software can cause an intermitten hardware noise. I am NOT happy.

Message 5 of 5
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