I have a brand new C6300v2 that I setup this evening. I've already enabled remote management in the admin web portal.
I've downloaded the Nighthawk app, but it keeps telling me that my firmware is out of date. If I try to do anything in the app (open it even), it tells me my firmware is out of date and to "Open routerlogin.net" or "connect with anywhere access".
If I click "open routerlogin.net", it sends me to the web portal (Genie) and I get nowhere because there's nothing in there that allows me to "check for firmware updates". I've literally clicked on every option within the Genie and there's nothing in there that says firmware or update.
If I click "connect with anywhere access", it tells me that I don't have any devices available which isn't true. At the moment, the app is completely worthless to me and I'd like to be able to manage the device using the app, but at this rate, I'm about to return the whole thing.
I've uninstalled and reinstalled the app. I've re-setup the connection with the device at least 3 times, but I get the same result.
Help!
