C3700-100 NAS Factory Reset doesnt bring equipment to Default mode

[josedager]

Router was installed 10 months ago. I have factory reseted it at least twice. Router IP always sets 192.X.X.X and DHCP assigns an IP Address to access it. My local pc has access to the internet, but i can't access the router.

IPconfig shows the gateway IP address, but I can't access it. I recall the default IP address after Factory reset was 192.X.X.X, but I have tried it twice and it keeps showing a different IP Address 173.x.x.x

[VE6CGX]

For whatever the reason if that's the case,did you try that 173.x.x.x to log in? Maybe your reset button is faulty or it was noit really pushed...

[josedager]

I did tryand i couldnt. I disconnected the coax cable and all worked well until i connect the coax back. If i unplug it, the router sets on the 192 ip and im able to set if up completely. Wifi, change pass, encription, etc.

After multilple trials, i notice the following:

If i connect the coax cable, since i need to reboot to refresh the wan ip. The router never comes back as a router, but as a modem. It sets into the 192.128.100.x and once i access it, the menu is very limited. If i set the router mode and reboots, it sets its ip back to 173...

If i connect the coax cable

[VE6CGX]

IMO, the router side is OK but looks like modem is hosed up. Can you reset modem yourself?

Or you'd better contact your ISP support.

[DarrenM]

Hello josedager

Have you been able to resolve this issue? 

DarrenM

[Netgiscrap]

Mine doesn't reset and Netgear has a giant backdoor exploit built into their firmware.