Tell us more.
Don't try to cram everything in the subject line.
You can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)
They are there for a good reason.
Which app are we talking about here? Nighthawk? iOS? Android?
Which devices? Stuff on your network? Wired? WiFi?
Where are you looking?
What do you see in the browser graphical user interface (GUI)?
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.
Just another user with a set of boilerplate macros.
My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
