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C6300 wifi drops but ethernet works
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2020-04-12
02:14 PM
2020-04-12
02:14 PM
C6300 wifi drops but ethernet works
C6300 over a year old loses wifi but ethernet ports seem to work. If I reset router/modem the wifi will work with multiple devices then after approximately 10 mins or less it's gone yet anything plugged into the ethernet works fine. HELP!!!!
Model: C6300|AC1750 Cable Modem Router Docsis 3.0
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2020-04-13
07:40 AM
2020-04-13
07:40 AM
Re: C6300 wifi drops but ethernet works
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
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