Orbi WiFi 7 RBE973
Reply

C7000 V2 will not find HP 4630 Printer

Sunnyside5
Tutor

C7000 V2 will not find HP 4630 Printer

Router will not find the HP 4630 printer connected through the USB port.  My second computer on-line found the printer but states off-line. Anyone know what Printers are supported or work arouds?

 

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
Message 1 of 14

Accepted Solutions
plemans
Guru

Re: C7000 V2 will not find HP 4630 Printer

If you mark the correct answer as solved, it makes it easier for the next person with this issue. Glad you got it working!

View solution in original post

Message 10 of 14

All Replies
plemans
Guru

Re: C7000 V2 will not find HP 4630 Printer

Message 2 of 14
antinode
Guru

Re: C7000 V2 will not find HP 4630 Printer

> Router will not find the HP 4630 printer connected through the USB
> port. [...]

 

   That printer has a wireless-network interface, does it not?  Why use
a USB connection to anything with it, especially anything involving
Netgear-supplied software?

 

      https://support.hp.com/us-en/product/x/5305049/model/5305050
      http://h10032.www1.hp.com/ctg/Manual/c03909822

Message 3 of 14
Sunnyside5
Tutor

Re: C7000 V2 will not find HP 4630 Printer

Unfortunately my computers are not wireless, they are desktop with LAN connectivity. 

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
Message 4 of 14
plemans
Guru

Re: C7000 V2 will not find HP 4630 Printer

but the C7000 is wireless and so is the printer. You could connect it over wireless, set it with a static or reserved IP address, and all your devices should be able to print to it if they're on your network. Both windows and mac can print to a wirelessly connected printer. 

Message 5 of 14
Sunnyside5
Tutor

Re: C7000 V2 will not find HP 4630 Printer

I have tried ReadyShare on both computers, one does not show any attached hardware and the other find the printer as active, but whenI try printing it shows the printer off-line.  Everything I see says it is on-line except for Ready Share.

I am thinking of adding an ethernet converter to the USB cable and connecting the printer to the Ethernet Port and not use ReadyShare.  If that does not work, I will take the Netgear Router/modem back.  When I used my Dlink router with a Linksys Modem it all worked fine except for frequent drops which required rebooting, but the printer worked great.

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
Message 6 of 14
Sunnyside5
Tutor

Re: C7000 V2 will not find HP 4630 Printer

I am not that familiar with Static and reserve IP settings.  I will read up on that option and give it a try.

 

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
Message 7 of 14
plemans
Guru

Re: C7000 V2 will not find HP 4630 Printer

You don't have to set it with a static IP address but whenever the router gives the printer a new IP address, you'd need to reinstall. Setting it with static or reserved IP fixes that. 

Heres how to do a printer install in windows 10. 

https://www.windowscentral.com/how-connect-your-wireless-printer-windows-10

 

Here's how you set a reserved address on a netgear. Its fairly simple to do. 

https://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-router

Message 8 of 14
Sunnyside5
Tutor

Re: C7000 V2 will not find HP 4630 Printer

Thank you very much for walking me through these steps.  I learned a lot and I also now have a working printer.

 

Again, thank you.

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
Message 9 of 14
plemans
Guru

Re: C7000 V2 will not find HP 4630 Printer

If you mark the correct answer as solved, it makes it easier for the next person with this issue. Glad you got it working!
Message 10 of 14
antinode
Guru

Re: C7000 V2 will not find HP 4630 Printer

> Unfortunately my computers are not wireless, they are desktop with LAN
> connectivity.

 

   Shouldn't matter.  Network-connected should be network-connected,
unless defective Netgear router firmware erroneously isolates wired
devices from wireless devices.

 

> [...] set it with a static or reserved IP address, [...]

 

   Why?

 

> [...] Both windows and mac can print to a wirelessly connected
> printer.

 

   I suspect that they can also find one without it having a fixed IP
address.  See below.


> I have tried ReadyShare on both computers, [...]

 

   A network-connected printer does not use ReadySHARE.  A printer which
is USB-connected to the router can use ReadySHARE.  Which is best
avoided, if your printer can be network-connected.

 

> I am thinking of adding an ethernet converter to the USB cable and
> connecting the printer to the Ethernet Port and not use ReadyShare. If
> that does not work, [...]

 

   It wouldn't, but you don't need to do anything like that.

 

> I am not that familiar with Static and reserve IP settings.

 

   I claim that you don't need to deal with that.  It'd be harmless, but
unnecessary.


> You don't have to set it with a static IP address but whenever the
> router gives the printer a new IP address, you'd need to reinstall.
> Setting it with static or reserved IP fixes that.

 

   I doubt it.

 

      https://en.wikipedia.org/wiki/Bonjour_(software)

 

> If you mark the correct answer as solved, it makes it easier for the
> next person with this issue. [...]

 

   Give or take the misinformation.

Message 11 of 14
plemans
Guru

Re: C7000 V2 will not find HP 4630 Printer

@antinode I get that I probably don't know as much about this as you do. Happy to see you correct me. 

 

@Sunnyside5 In my experience, whenever a printer changes IP addresses and its connected using Windows, you have to reassociate the printer driver with the new IP address or it doesn't work, it'll show as offline. The printer getting a new IP address could be from a random reboot, power fluctuation, or just you rebooting the router.  

The printer is easy to reassociate/reinstall but then you're doing it every time the IP address changes. Its a PITA. Or you can just set a address reservation. From the sound of it, you were able to accomplish this.  glad to see you had success in getting it working. Sorry you had to read the prior snark. 

 

Message 12 of 14
Rayb1981
Aspirant

Re: C7000 V2 will not find HP 4630 Printer

Tying to set up printing it looks like the MAC software is missing .

 

You can’t open the application “ReadySharePrinter_setup_v1.36.exe” because Microsoft Windows applications are not supported on macOS.

Message 13 of 14
antinode
Guru

Re: C7000 V2 will not find HP 4630 Printer

> Tying to set up printing it looks like the MAC software is missing .

 

   Nothing to do with Cable Modems & Routers or with this thread.  You'd
do better to start your own thread in some appropriate place.  And
that's "Mac", not "MAC".

 

      https://en.wikipedia.org/wiki/Macintosh
      https://en.wikipedia.org/wiki/Medium_access_control

 

--------


> [...] I get that I probably don't know as much about this as you do.

 

   The question is not who knows more, it's how much misinformation to
provide under the guise of "help", when you don't know _enough_.

 

> Happy to see you correct me.

 

   You don't sound happy.  (More resentful.)

 

 

> [...] In my experience, [...]

 

   When was this (unspecified) "experience" obtained?

 

   If you specify the location of a printer using its IP address when
you install the printer, then Windows might expect to find the printer
at that address in the future.  If, instead, you locate the printer
using some mDNS-derived name, which is what I'd expect all the modern
Windows-GUI-add-a-printer stuff to display, then I'd expect Windows to
look for it by that (mDNS-derived) _name_, rather than by its IP
address, in the future.

 

   I don't have a Windows system up at the moment, so I can't easily
test it there, but, on a handy Mac, if I use System Preferences >
Printers & Scanners : Options & Supplies > Show Printer Webpage... to
talk to my "HP Photosmart C4700 series", it opens a default-browser
(Safari) window, which is pointed at:

 

      http://mfp.local./index.htm?cat=info&page=printerInfo


where "mfp.local." is, I gather, the mDNS-derived name.  My router
(D7000[v1]) has no reserved address for that printer, and the Mac has no
difficulty finding it using Bonjour/mDNS.

 

   Put simply, a reserved IP address for a printer is not needed these
days.  It's extra work, with no obvious benefit.

 

> [...] Sorry you had to read the prior snark.

 

   _That_'s what you think deserves an apology?  Not the misinformation?
If "snark" is, for you, a synonym for accurate information, then I plead
guilty.  But I'm always open to enlightenment, so if you can demonstrate
that a reserved IP address for a printer is actually helpful in some way
on a reasonably modern Windows system, then I stand ready to learn.

Message 14 of 14
Top Contributors
Discussion stats
  • 13 replies
  • 3535 views
  • 2 kudos
  • 4 in conversation
Announcements

Orbi 770 Series