Orbi WiFi 7 RBE973
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C7000 WiFi Issue

MK_BK
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C7000 WiFi Issue

Let me say at the beginning that I am not remotely a techie!  We had an unexpected neighborhood power outage and once restored my LED lights on my C7000 now show a flashing green for Downstream (scanning for dowstream channel) and a solid amber for upstream (one upstream channel locked).  My practical effect is my daughter is not having a good connection for gaming purposes on her X-Box.  Any suggestions for restoring WiFI connection back to where it was prior to the power outage?  Many thanks for any assistance!

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
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vkdelta
NETGEAR Expert

Re: C7000 WiFi Issue

please post Event logs and DOCSIS connection table.

 

If the US LED is amber, most likely means you have Non-bonded US channels and it has lost bonding.

 

This may have happened due to RF power changes during outage

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