Orbi WiFi 7 RBE973
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Re: C7000v2, Android, wi fi signal stopped

Braadford1
Aspirant

C7000v2, Android, wi fi signal stopped

Have had this modem/router for about a year with no problems.  Today while watching TV the picture stopped transmitting.  Tried to reconnect via Roku and could not find a wi-fi signal.  Unplugged and plugged power to the router and all lights come back on, and then 2.4 Ghz, 5.0 Ghz, WPS, and Wi-Fi lights turn off.  All other indicators are solid green.  Also did a reset, all lights come on, downstream, upstream, internet blink for awhile then go solid, all other indicators except ethernet  go dark.  Thanks for any help.

Message 1 of 6
plemans
Guru

Re: C7000v2, Android, wi fi signal stopped

Do wired devices work? 

Did the wifi on/off button get hit? Push and hold it for 2-3 seconds. 

Current setup: CM2000-> RBE973S-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/100mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 6
Braadford1
Aspirant

Re: C7000v2, Android, wi fi signal stopped

I am not sure if I have any wired devices.  The printer is wireless, which is not working at this time, and the internet is working.  I pressed the wi-fi button but nothing happened.

Message 3 of 6
plemans
Guru

Re: C7000v2, Android, wi fi signal stopped

You pushed and held it for at least 2 seconds? Not just clicked it? 

 

Try a hardwired device to see if the c7000 is still working and if you can access the gui

 

Current setup: CM2000-> RBE973S-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/100mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 4 of 6
Braadford1
Aspirant

Re: C7000v2, Android, wi fi signal stopped

Yes, I have held the wi-fi button for more than 2 seconds.  What would be an example of a hardwired device? I know what GUI stands for, but not sure what you mean about accessing the GUI?.  What could possibly have the modem/router suddenly stop working while sending a signal?  Could it be possible that the modem/router is going out?  I appreciate your help with this, and have to confess that I am mildly literate with hardware and apps, so my questions may seem elemental.

Message 5 of 6
plemans
Guru

Re: C7000v2, Android, wi fi signal stopped

hardwired just means a device connected via ethernet. You can log into the router through the browser and check the ssid (wireless name) settings and to see if they're enabled

Current setup: CM2000-> RBE973S-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/100mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 6 of 6
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