Orbi WiFi 7 RBE973
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Re: CAX30 Port forwarding doesn't work

mavrikfalkon
Initiate

CAX30 Port forwarding doesn't work

I added a port forwarding rule with a space in the name that bricked it. I can not delete it, edit it, or add new rules. All previous rules are now gone also. I first tried to restore a backup config file, didn't work. I have upgraded and downgraded the firmware didn't work. Factory reset, again, did not erase it. I have scoured the internet for solution and none work. Using inspect element to edit the name and delete doesn't work either. I am stuck and now my home network is down. I need help here please.

Message 1 of 5
FURRYe38
Guru

Re: CAX30 Port forwarding doesn't work

What browser are you using? 

What FW version is loaded on the modem? 

Message 2 of 5
mavrikfalkon
Initiate

Re: CAX30 Port forwarding doesn't work

I have used Edge, Chrome, and Firefox. I have FW V2.2.1.12 currently, but as stated have attempted downgrading and upgrading.

Message 3 of 5
FURRYe38
Guru

Re: CAX30 Port forwarding doesn't work

Have you contacted NG support and opened a support ticket? 

Message 4 of 5
FURRYe38
Guru

Re: CAX30 Port forwarding doesn't work

Message 5 of 5
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