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Re: CAX30S Radio Buttons turned off
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My nephew went to fiber optics and gave me his CAX30S Netgear Nighthawk cable modem/router. I activated it with my cable provider. I am able to get on the internet using my desktop (Windows 10) and the ethernet cable (Cat 5e). I cannot log on to this device to change any settings or to find out the firmware version (it just times out). I cannot access any WiFi connections. I assume that is because the radio buttons are not on. When I press the on/off radio button on the unit, nothing happens. When I do a power cycle or request the cable company to do a reset, the radio buttons do light up briefly and then turn off. This device does not show up in a WiFi list or a Bluetooth list. Any suggestions would be appreciated. Thank you.
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Did you factory reset it before setting it up?
If not, start there. Push and hold reset for 7-15 seconds while powered on.
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Did you factory reset it before setting it up?
If not, start there. Push and hold reset for 7-15 seconds while powered on.
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Re: CAX30S Radio Buttons turned off
Thank you for that suggestion. I did hit the reset on the unit yesterday on two different occasions but I only held it for maybe 2 or 3 seconds. I will try again.
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Re: CAX30S Radio Buttons turned off
Glad it worked! You might mark it solved so others aren't still trying to fix it.
A backup is a good idea as well in case you have to reset it in the future.
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