CAX80 5Ghz - Upload Issues

[XrayZer0]

Hi!

Add me to the list of people having issues with uploading files over 5Ghz (Discord, Steam Cloud, Perforce, etc) no matter if I am using my mobile device or my desktop PC. This issue does not happen over 2.4, nor is the download affected at all. NetGear support made me jump through a bunch of hoops to no avail.

The kicker is, when I go through a VPN (Tailscale for work), it uploads over 5Ghz just fine. No disconnects, no dropped connections, nadda.

I'm on the latest version, power levels looked good, tried different channels, etc etc etc. It's annoying, but is there anything else I could do at this point short of taking the L and going with a different router?

[plemans]

What firmware version are you on? 

I'm impressed the at if its through a VPN, it doesn't have any issues at all. 

Does it happen on all devices? Or just specific devices?

[XrayZer0]

Firmware Version V5.1.1.8

Both mine and my SO's computer have to squeeze files through a VPN to work. Or swap to 2.4.

Other devices like our phones also have that issue when trying to upload videos or pictures when we are on 5Ghz.

[FURRYe38]

Could you enable debug logs on the modems debug web page and then produce this issue and the save off the logs. Let the logs run until have produced this issue then save off and put up on a cloud service. PM me the link to this log saved. 

---

@XrayZer0 wrote:

Firmware Version V5.1.1.8

Both mine and my SO's computer have to squeeze files through a VPN to work. Or swap to 2.4.

Other devices like our phones also have that issue when trying to upload videos or pictures when we are on 5Ghz.

---

[XrayZer0]

PM with log link sent.

[FURRYe38]

Ok, sent off to NG. Hopefully this give them some direction on this...

[FURRYe38]

Need access to the linked file please.

---

@XrayZer0 wrote:

PM with log link sent.

---

[FURRYe38]

Hows the progress on this?

@XrayZer0 

[XrayZer0]

Was sent Beta FW. Used it all weekend and today, with no issues as of yet.