CAX80 My unit just died last night

[TShatt]

My unit just died last night. Narrowly avoided a $100 service visit for the faulty customer owned modem. I wonder what is going on with these and what we can do to prevent it.. luckily I'm still under warranty but went and bought an Arris for backup since looks like I'm going to need it even if I get a new unit. Might try the 30 seconds reset, power down 30 seconds then power back up 30 seconds all with the rest switch depressed...

[FURRYe38]

FYI:

https://community.netgear.com/t5/Cable-Modems-Routers/NOTICE-Users-with-sudden-non-functioning-CAX80...

Let us know if the 30 30 30 reset helps...

[olympos1625]

Hi @TShatt,

We are sorry for the inconvenience this has caused you. we would like to endorse you to NETGEAR Level 2 support team for a callback. Please DM us the following information:

Name:
Email:
Phone:
Preferred schedule (at least 2 days ahead)
Timezone:
Device S/N:

Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.

We are looking forward to your response.
 

[Alien19]

Mine just died on july27th, 2022.

[Tomas1390]

Same here unit died today

[FURRYe38]

@Alien19 @Tomas1390 

https://community.netgear.com/t5/Cable-Modems-Routers/NOTICE-Users-with-sudden-non-functioning-CAX80...

@olympos1625 

[jackmorsey]

Mine also died this week after only two years of use...very curious.

[FURRYe38]

https://community.netgear.com/t5/Cable-Modems-Routers/NOTICE-Users-with-sudden-non-functioning-CAX80...

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@jackmorsey wrote:

Mine also died this week after only two years of use...very curious.

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