CAX80 running FW 2.1.3.7 tells me Router Firmware Update is Available - but it isn't

[My_Username]

The message appears at the top of the web interface. The CAX80 checks for an update when I click in the message but there is never one available. 2.1.3.7 is claimed to me the latest on Netgears site.

This has been going on for about 1 week.

Is this just another CAX80 "Feature"?

[FURRYe38]

What FW version is currently loaded? 

If your modem is working, I'd not worry about it.

https://community.netgear.com/t5/Cable-Modems-Routers/New-CAX80-Firmware-Version-2-1-3-7-Released/td...

[My_Username]

2.1.3.7 as per post title.

[My_Username]

[img]https://dl.dropboxusercontent.com/s/owlqsh5qf2f4rp8/Stupid%20Netgear.jpg?dl=0[/img]

[Kitsap]

It appears 2.1.3.7 is the most recent for the router (RG) section of your device.

https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-mod... 

The screen snip you posted indicates no new update is available.  This is consistent with the Netgear information at the link above.

[My_Username]

A flag appears at the top of the screen telling me me a firmware update is available. It is clearly visible in the posted screen snip.

When I check for that update under Advanced/Administration/Router Update I am told no update is available.

Something is screwed up, how unusual?

[FURRYe38]

What happens if you power OFF the modem for 1 minute then back ON? 

Might try a factory reset and setup from scratch and see if this clears the FW notification on the web page.

[Omnitron]

Does the message go away if you manually flash the 2.1.3.7 firmware (vs just the auto update)?

[My_Username]

Shutting power down and booting back up changes nothing. I am not interested in resetting or reloading the same firmware and setting up from scratch. I'll just consider this part of the Netgear owner experience.

I should mention that this does not happen 100% of the time. I might pull the web interface up 4 times in a row and see this. I might see this 50% another time and I'm 0 for 4 this morning.

Oh well - it got this message to the web.

[Omnitron]

This issue seems fixed for me, around the same time everyone’s CAX80’s stopped rebooting every day.

[FURRYe38]

Any progress on this? 

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@My_Username wrote:

A flag appears at the top of the screen telling me me a firmware update is available. It is clearly visible in the posted screen snip.

When I check for that update under Advanced/Administration/Router Update I am told no update is available.

Something is screwed up, how unusual?

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