Orbi WiFi 7 RBE973
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CM1000 constant internet drops

Levinoise
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CM1000 constant internet drops

My CM1000 modem keeps disconnecting from the internet. Im still not fully sure how to read the error logs and understand the channels so any guidance and explanation into what im experiencing would be helpful.

 

Firmware Version

V6.01.07
 
Error Log: 
2020-07-19, 23:21:11Notice (6)DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=14:59:c0:f5:6a:f0;CMTS-MAC=84:8a:8d:33:60:eb;CM-QOS=1.1;CM-VER=3.1;
2020-07-19, 23:21:06Notice (6)TLV-11 - unrecognized OID;CM-MAC=14:59:c0:f5:6a:f0;CMTS-MAC=84:8a:8d:33:60:eb;CM-QOS=1.1;CM-VER=3.1;
2020-07-19, 23:21:06Warning (5)DHCP WARNING - Non-critical field invalid in response ;CM-MAC=14:59:c0:f5:6a:f0;CMTS-MAC=84:8a:8d:33:60:eb;CM-QOS=1.1;CM-VER=3.1;
Time Not EstablishedNotice (6)Honoring MDD; IP provisioning mode = IPv4
Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=14:59:c0:f5:6a:f0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
Time Not EstablishedCritical (3)No Ranging Response received - T3 time-out;CM-MAC=14:59:c0:f5:6a:f0;CMTS-MAC=84:8a:8d:33:60:eb;CM-QOS=1.1;CM-VER=3.1;
Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;CM-MAC=14:59:c0:f5:6a:f0;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
2020-07-19, 22:31:39Critical (3)SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=14:59:c0:f5:6a:f0;CMTS-MAC=84:8a:8d:33:60:eb;CM-QOS=1.1;CM-VER=3.1;
Downstream Bonded Channels
ChannelLock StatusModulationChannel IDFrequencyPowerSNR / MERUnerrored CodewordsCorrectable CodewordsUncorrectable Codewords
1LockedQAM25645429000000 Hz6.0 dBmV40.9 dB1864841200
2LockedQAM2561783000000 Hz2.9 dBmV39.6 dB1776113600
3LockedQAM2562789000000 Hz2.8 dBmV39.7 dB1776451000
4LockedQAM2563795000000 Hz2.4 dBmV39.4 dB1776808800
5LockedQAM2564801000000 Hz2.3 dBmV39.2 dB1777188500
6LockedQAM2565807000000 Hz1.9 dBmV39.3 dB1777559200
7LockedQAM2566813000000 Hz1.5 dBmV39.1 dB1777926700
8LockedQAM2567819000000 Hz1.4 dBmV39.1 dB1778230900
9LockedQAM2568825000000 Hz1.2 dBmV39.0 dB1778678200
10LockedQAM2569831000000 Hz1.3 dBmV39.1 dB1779048100
11LockedQAM25610837000000 Hz1.4 dBmV39.1 dB1779410600
12LockedQAM25611843000000 Hz1.4 dBmV39.1 dB1779772000
13LockedQAM25612849000000 Hz1.4 dBmV39.2 dB1780132900
14LockedQAM25613855000000 Hz1.4 dBmV39.1 dB1780558700
15LockedQAM25614861000000 Hz1.4 dBmV39.2 dB1780922000
16LockedQAM25615867000000 Hz1.7 dBmV39.3 dB1781216400
17LockedQAM25616873000000 Hz2.0 dBmV39.4 dB1781635800
18LockedQAM25633357000000 Hz6.6 dBmV40.7 dB1782012100
19LockedQAM25634363000000 Hz6.6 dBmV41.0 dB1782399300
20LockedQAM25635369000000 Hz6.4 dBmV41.0 dB1782740700
21LockedQAM25636375000000 Hz6.3 dBmV41.1 dB1783119600
22LockedQAM25637381000000 Hz6.3 dBmV41.1 dB1783505100
23LockedQAM25638387000000 Hz6.4 dBmV41.2 dB1783879300
24LockedQAM25639393000000 Hz6.4 dBmV41.2 dB1784295000
25LockedQAM25640399000000 Hz6.4 dBmV41.1 dB1784705400
26LockedQAM25641405000000 Hz6.4 dBmV41.1 dB1785088100
27LockedQAM25642411000000 Hz6.4 dBmV41.0 dB1785459100
28LockedQAM25643417000000 Hz6.2 dBmV41.0 dB1785848000
29LockedQAM25644423000000 Hz6.2 dBmV40.9 dB1786051900
30LockedQAM25646435000000 Hz6.1 dBmV40.8 dB1786456300
31LockedQAM25647441000000 Hz5.9 dBmV40.8 dB1786704400
32LockedQAM25648447000000 Hz6.0 dBmV40.8 dB1786652800

Upstream Bonded Channels
ChannelLock StatusModulationChannel IDFrequencyPower
1LockedATDMA116900000 Hz36.5 dBmV
2LockedATDMA223500000 Hz36.0 dBmV
3LockedATDMA329900000 Hz36.8 dBmV
4LockedATDMA436300000 Hz35.5 dBmV
5Not LockedUnknown00 Hz0.0 dBmV
6Not LockedUnknown00 Hz0.0 dBmV
7Not LockedUnknown00 Hz0.0 dBmV
8Not LockedUnknown00 Hz0.0 dBmV
Model: CM1000|Ultra-High Speed Cable Modem—DOCSIS® 3.1 Ready
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