Orbi WiFi 7 RBE973
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CM500 Blinking Lights

Mikerod72
Aspirant

CM500 Blinking Lights

I had been using a CM400 with my Spectrum internet but in the last month was getting service interruptions more and more frequently so I decided to purchase a CM500 thinking maybe my modem was the issue. Installed the CM500 and now I see a green blinking downstream light along with a solid amber upstream light.
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plemans
Guru

Re: CM500 Blinking Lights

If you log into your modem, can you post a screen shot of your connections page?

I'd also recommend removing any splitters, amplifiers, 90 degree elbows, extended runs, cheap connections, or kinked cables from you line. 

Message 2 of 3
FURRYe38
Guru

Re: CM500 Blinking Lights

Have the ISP check the signal and line quality up to the modem from there side. 


@Mikerod72 wrote:
I had been using a CM400 with my Spectrum internet but in the last month was getting service interruptions more and more frequently so I decided to purchase a CM500 thinking maybe my modem was the issue. Installed the CM500 and now I see a green blinking downstream light along with a solid amber upstream light.

 

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