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CM600 Not supported by Comcast

Kolchak
Aspirant

CM600 Not supported by Comcast

Told by Comcast in the Portland OR market the CM600 was no longer supported. No reason given.

Model: CM600|CM600 High Speed Cable Modem
Message 1 of 3
djc6
Luminary

Re: CM600 Not supported by Comcast

Interesting.  When I look at their approved modem list on mydeviceinfo.xfinity.com using a Portland, OR zip code - it is all 32x8 DOCSIS 3.0 and DOCSIS 3.1 modems.  The approved list is down to like six high end devices.  I guess they want everyone to support minimimum 32x8.

 

Only exception is SVG2482AC combo Voice/Wi-Fi Router/Cable modem device wihch is 24x8 like the CM600.

 

EDIT: Actually there was a 'see more' button at the bottom of the page that brought up CM600 and a bunch of other modems, so I don't know how to interpret the list.

Message 2 of 3
Kolchak
Aspirant

Re: CM600 Not supported by Comcast

Edit, Comcast no longer supports the CM600 for its business customers, it is still certified for residental use.  

 

https://business.comcast.com/help-and-support/internet/comcast-business-cable-modem-device-compatibi...

Model: CM600|CM600 High Speed Cable Modem
Message 3 of 3
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