Orbi WiFi 7 RBE973
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Can not connect to internet when directly connected to modem via Ethernet

Tansta27
Aspirant

Can not connect to internet when directly connected to modem via Ethernet

All lights are solid green expect for the Ethernet light which is blinking green. Can sometimes get internet to do a basic google search to run the speed test and I get my normal download but 0 upload . Got on to the 192.168.100.1 and saw the cable connection is connected. The isp provider had me restart it and even when all lights went green they couldn’t detect it.
Model: CM1000-1AZNAS|Ultra-High Speed Cable Modem—DOCSIS® 3.1 Ready
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Tansta27
Aspirant

Re: Can not connect to internet when directly connected to modem via Ethernet

Also just thought I should add I can get to most web pages it just takes awhile and then will disconnect me. Also was on discord and could talk for a second and then it kept disconnecting and reconnecting and still is. Almost like I get enough internet to do something small like open a web page then it goes away .
Message 2 of 3
plemans
Guru

Re: Can not connect to internet when directly connected to modem via Ethernet

Any splitters, amplifiers, attenuators in the line? if so, remove them.

Take a screen snip of the cables connections page and post it back here. 

Preferrably, move the modem to right where the coax enters the home and directly connect it. 

 

the isp might need to check the line. 

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