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Re: HDD shows in C3700 Network map but not available for backup

Zuke
Aspirant

HDD shows in C3700 Network map but not available for backup

I have my Netgear C3700 connected to a Toshiba model DWC130 3TB HDD. The HDD shows up in the Netgear genie network map. In ReadyShare Vault app, it shows no backup drive available. I cannot find any guidance on how to resolve this. 

Model: RN102|ReadyNAS 100 Series
Message 1 of 4
JennC
NETGEAR Employee Retired

Re: HDD shows in C3700 Network map but not available for backup

Hello Zuke,

 

Thanks for contributing and welcome to the community!
 
Unfortunately, you have posted in a wrong board, I will be moving your post to Home Networking > Cable Modems board to get community members and moderators in that board read your issue.
 
Regards,
Message 2 of 4
Zuke
Aspirant

Re: HDD shows in C3700 Network map but not available for backup

I am really disappointed that a Netgear employee read my post, and didn't offer any suggestion on how to fix my problem. The minimal documents I have don't say anthing about this situtation. Isn't there any additional documentation that you could offer on Readyshare?

Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: HDD shows in C3700 Network map but not available for backup

Hello Zuke

 

Unfortunately your C3700 is not supported for ready share vault 

 

  1. Supports below NTGR router model: WNDR4700, WNDR4720, R6200v2, R6300v2, R6250, AC1450, WNR3500Lv2, R7000.

http://kb.netgear.com/app/answers/detail/a_id/24214/related/1

 

DarrenM

Message 4 of 4
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