Orbi WiFi 7 RBE973
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I’m experiencing the same thing with my CAX30

Tnguyen93
Aspirant

I’m experiencing the same thing with my CAX30

I’m experiencing the same thing with my CA30 bought a year ago. It won’t even boardcast wifi can’t see wifi in any device, tried ethernet cable from modem to pc but it won’t work. Tested with old modem wifi + ethernet cable work fine. Just completely dead modem now.

Message 1 of 5
Tnguyen93
Aspirant

Re: Cax30 constant issues

Ethernet port is dead, can’t login to modem how can I downgrade the firmware
Message 2 of 5
FURRYe38
Guru

Re: Cax30 constant issues

All ports dead? Try other ports and swap LAN cables. 

Try a factory reset and setup from scratch. 

 

Do you have wifi connection with the modem? You can send the FW update over wifi if you can connect that way.

Message 3 of 5
Tnguyen93
Aspirant

Re: Cax30 constant issues

No wifi all port dead, no way to get access to the modem
Message 4 of 5
FURRYe38
Guru

Re: I’m experiencing the same thing with my CAX30

You'll need to contact NG support and ask for an RMA.

I'd contact the forum moderator on this for there help. 

@DarrenM 


@Tnguyen93 wrote:
No wifi all port dead, no way to get access to the modem

 

Message 5 of 5
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