Orbi WiFi 7 RBE973
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Issues with my first netgear product..

OfficialFBomb
Aspirant

Issues with my first netgear product..

Well first things first, the gear genie app sucks.. So when logging into via browser and apptemting to change setting i get WPS in progress attemp the changes later BS?? What the hell does that mean.. And i assume the 1.01.13 fw is old so how do i update it i have yet to see an option in the router to do so even thoug everyone says there is one..

Model: C6250|AC1600 WiFi Cable Modem Router
Message 1 of 6
DarrenM
Sr. NETGEAR Moderator

Re: Issues with my first netgear product..

Hello OfficialFbomb

 

The firmware is updated via your ISP no manual way to update the firmware. And what model is your modem? 

 

DarrenM

Message 2 of 6
VE6CGX
Master

Re: Issues with my first netgear product..

What is the model no. of the router?  Is it working connected to you ISP?  There is no rush for f/w update. First make sure all is working well

before updating f/w. You can do it from router itself, or manually downloading the f/w and do it. Mentioning WPS you must on wireless

connection? It is not a good idea doing f/w update using wireless connection. LAN connection is safer for that.

Message 3 of 6
OfficialFBomb
Aspirant

Re: Issues with my first netgear product..

My model was listed right there, its a C6250-100NAS

Message 4 of 6
OfficialFBomb
Aspirant

Re: Issues with my first netgear product..

It is working connected to the isp, the issue is it works worse then the stock model they stick you with, there is no option to update via the router, and the reason i mention wps is when i try and change setting in the routher it usually gives me and error about the wps and to try again later even though im not messing with the wps settings..

Message 5 of 6
OfficialFBomb
Aspirant

Re: Issues with my first netgear product..

Here is my main issues, all devices on wireless 2.4 and 5.0 work fine and have a decent speed since i pay for 150 mb i am please to dl a game on my latop via 5g in no time at all, my problem however is my PS4 and the 100 ft cat5e cable connected to it pulls 500kb down and pushes 6.5 mg up, i have tried every setting i can think of, dmz and ip reservation for the ps4 dont do anything, stock settings dont do anything using googles dns does not not anything opening the ports for the ps4 does not do anything, at least with the last hardware model i got 12 to 24 mb no i can barely get 1 mb

Message 6 of 6
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