Orbi WiFi 7 RBE973
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Losing internet connection daily

jspence0910
Follower

Losing internet connection daily

The internet connection drops on a daily basis. Lasts about 15 minutes and comes back up. How do I know if the problem is the unit or the service provider?

Thank you

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
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FURRYe38
Guru

Re: Losing internet connection daily

Reset the modem

Ensure there isn't any coax line spltters between the modem and ISP modem service box. 

 

Contact the ISP and have them check the service signal quality and levels up to the modem. Check any logs during this time frame when you notice the modem seesm to go down. 

 

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