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Model C3700v2 Slow Download/Upload speeds
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Model C3700v2 Slow Download/Upload speeds
Xfinity checked their end and now suggested for Netgear to send a "Hit"? to the router.
They ran tests on their end and made improvents on their end. No improvment from the router.
Router has been reset several times with no change
Download speed - 33.1 Mbps
Upload Speed - 12.5 Mbps
Latency - 49 ms
Protocol - IPV4
Can't find a netgear support nop. to call
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Re: Model C3700v2 Slow Download/Upload speeds
Are those speeds wired?
wireless?
over 2.4ghz or 5ghz?
What device are you using to test speeds with?
And what website?
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Re: Model C3700v2 Slow Download/Upload speeds
The speeds are wireless using the Xfinity Speed test on my MacBook
it is over 5G
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Re: Model C3700v2 Slow Download/Upload speeds
what speeds do you get hardwired?
do you have a screen snip of the cable connections page (shows upstream/downstream power levels of the modem) and the event logs?
that lets us check the signal
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