N300 C3000 Slow Wifi

[slowslow]

Okay, so it seems everyone in this forum is having same issue, without solution nor the phone number to Netgear. I am in the same boat as well.

I recently upgraded to Comcast Blast internet service, which provides up to 200mbps. When it is directly connected using wire, it gives full 200mbps.

However, wireless only gives about 1/5 or 40mbps, and after talking to comcast for 3 hours, they said that they couldn't find any problem on their hands, and was told that it must be the modem. I told them that this modem can provide speed up to 300mpbs and thought that they were making an excuse, but after reading posts here, it looks like I am not the alone.

The modem is:

- About 2 years old (no damage at all)

- Directly connected to the wall, no splitter

- Close to my desktop, about 10 feet away 

I tried:

- Modem reset

- Change frequency channels

- Talk to comcast tech support for 3 hours

Any solutions? or can I get phone number to Netgear, please?

Thanks.

[Charles64]

I was about to post, when I saw yours.

Exact same situation here, I tried everything with comecast, and the speed is good when I'm wired. But I hardly reach 20Mbps wireless...

[DarrenM]

Hello SlowSlow

If you are looking to contact support you can here.

https://www.netgear.com/support/contact.aspx?cid=wmt_netgear_organic

DarrenM

[bprometheus72]

I have COmcast service with 125Mbps speed when I am connected directly to this router. But when I use WIFI, I only get 15 MBPS or lower. I've read through the postings here but unable to find an answer. This issue has not been solved. Please help if there are any settings to change. I already tried a few like factory reset, changing channels, etc. Nothing works. I've had this cable modem/router for a year and no resolution. Now  NETGEAR doesn't offer me free support. This is a day 1 issue that has always been there. Please help.

[DarrenM]

Hello bprometheus72

Try to lower the mode to 145MBPs and see if that improves the signal.

DarrenM

[thearm]

I have the same issue with comcast, wired 75 MB, wifi 25 MB ????

[darkeller]

I'm having the same issue with Time Warner. It used to be acceptable but it's recently gotten to 1.5mbs...