Netgear Gateway C6300v2 wifi network cannot be found

[MemphisGrizz]

Hello, up until today my modem/router worked just fine. 

The internet went out and I unplugged the device to reset it. i was able to continue working from home hard wired into the modem but noticed that the WIFI symbol wasn't appearing on my phone, nor could I connect my smart TVs to my Wi-Fi name. The Wi-Fi name doesn't even appear in the list of networks to connect it. very weird and I have never had this happen. 

Any help?

Model: Netgear Gateway C6300v2
Firewall:V1.03.06

I'm

 not sure what other information to include. 

[Kitsap]

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@MemphisGrizz wrote:

Hello, up until today my modem/router worked just fine. 

The internet went out and I unplugged the device to reset it. i was able to continue working from home hard wired into the modem but noticed that the WIFI symbol wasn't appearing on my phone, nor could I connect my smart TVs to my Wi-Fi name. The Wi-Fi name doesn't even appear in the list of networks to connect it. very weird and I have never had this happen. 

Any help?

Model: Netgear Gateway C6300v2
Firewall:V1.03.06

I'm

 not sure what other information to include. 

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There is a chance you accidentally turned off the Wi-Fi radios during the unplug/reset operation.  The second indicator and button from the top is also a switch to turn the radios on or off.  The reset operation does not override this switch.

See attached from the manual. 

[MemphisGrizz]

Thanks for responding. That was not off. I clicked those buttons several times.

I decided to factory reset from the modem and the website and that worked.

[Kitsap]

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@MemphisGrizz wrote:
Thanks for responding. That was not off. I clicked those buttons several times.

I decided to factory reset from the modem and the website and that worked.

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Good.  Glad you got it working!