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Netgear support wants the money only to Claim warranty!!

bryanyoon
Follower

Netgear support wants the money only to Claim warranty!!

Anyone know how to claim warranty without phone call?

 

I need to have replace for my C6300 but they want to charge for live tech support.

They want to all the same steps I had already treid.

Tech support 'Gautam', He refuses my claim warranty without paying money.

Netgear, Their is no other way to claim warrany without paying tech support.

 

Model: C6300|AC1750 Cable Modem Router Docsis 3.0
Message 1 of 3
TheEther
Guru

Re: Netgear support wants the money only to Claim warranty!!

Netgear's warranty is documented online here (link).  You can try filing a warranty claim by mail.  Their U.S. address is

NETGEAR, Inc.

350 E. Plumeria Dr.

San Jose, CA. 95134

 

Message 2 of 3
DarrenM
Sr. NETGEAR Moderator

Re: Netgear support wants the money only to Claim warranty!!

Hello bryanyoon

 

I have sent you a private message about your issue.

 

DarrenM

Message 3 of 3
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