hello Haydee I hope you can
Ask Spectrum Live Chat Response 7.
Yes/
Your Live Chat Input 8.
i am at a delima here, I bought a new Netgear c1700 ac1900 cable modem router
Ask Spectrum Live Chat Response 9.
Ok.
Your Live Chat Input 10.
after reading your support page, it said it will work, and it does, works great
Ask Spectrum Live Chat Response 13.
Ok, I'm glad to hear that.
Your Live Chat Input 16.
however there are some bug on that router, one is the router is locked on the region for wifi for Europe
Ask Spectrum Live Chat Response 17.
I see.
Your Live Chat Input 18.
i am in the US
Ask Spectrum Live Chat Response 19.
I would absolutely be more than happy to assist you with your router inquiries.
Your Live Chat Input 20.
so i contacted Netgear, I asked for a firmware
Ask Spectrum Live Chat Response 21.
Ok.
Your Live Chat Input 23.
they said they dont do firmware upgrades, only your ISP does, O.O
Your Live Chat Input 25.
i am like oooooook
Ask Spectrum Live Chat Response 26.
I do apologize in order to update the firmware you would have to access the equipment and check for new firm wares.
Your Live Chat Input 27.
i said, this is a netgear problem, not spectrum / ISP LOL
Ask Spectrum Live Chat Response 28.
Correct.
Your Live Chat Input 30.
they kept aruging with me
Ask Spectrum Live Chat Response 32.
I'm so sorry to hear thaht.
Your Live Chat Input 34.
so i said, i'll contact my ISP, but i dont see where it's their responsibility
Ask Spectrum Live Chat Response 36.
I understand.
Your Live Chat Input 37.
so I am in a real bind
Ask Spectrum Live Chat Response 38.
My advice would be to try to log into the equipment and see if there's a firmware upgrade available.
Your Live Chat Input 40.
i have a buggy router, and they don't want to help, and this is a nice router, a nighthawk
Ask Spectrum Live Chat Response 42.
I see.
Your Live Chat Input 43.
yes there is
Your Live Chat Input 46.
but
Ask Spectrum Live Chat Response 49.
Ok.
Your Live Chat Input 51.
1 sec ill show you
Ask Spectrum Live Chat Response 53.
OK.
Your Live Chat Input 54.
https://kb.netgear.com/###-##-####/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router
Ask Spectrum Live Chat Response 55.
I do apologize I am unable to open links.
Your Live Chat Input 57.
If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware. The following table displays the latest firmware versions of NETGEAR cable modems or modem routers:
Ask Spectrum Live Chat Response 60.
I see.
Ask Spectrum Live Chat Response 66.
As you mentioned before I do apologize, we have no control over the equipment's firmware or how it is updated.
Your Live Chat Input 69.
so what the heck do i do?
Your Live Chat Input 70.
i spent 200.00 for this modem lol
Ask Spectrum Live Chat Response 72.
I would advice you to try to find some information online as to see if it helps you unlock the equipment. I do know nighthawks are really nice. So I agree with you.
Ask Spectrum Live Chat Response 74.
I'm not sure if you have already but you can access their site and see if there's additional information needed. http://kbserver.netgear.com/main.asp
Your Live Chat Input 75.
well another thing, i called Netgear, and they told me, that the ISP pushes the firmware
Your Live Chat Input 76.
they said they have a different team, not your normal tech support but the field techs are the ones that push it?
Ask Spectrum Live Chat Response 78.
One moment please.
Your Live Chat Input 79.
ok thanks hehe
Ask Spectrum Live Chat Response 80.
Thank you.
Ask Spectrum Live Chat Response 82.
I have checked this information with our leadership and we are the support department for anything that has to do with internet, as I mentioned before we have very limited access to the information from the equipment.
Your Live Chat Input 86.
wow
Your Live Chat Input 87.
so someone is lying
Ask Spectrum Live Chat Response 88.
We would have to have access to the internals of the equipment to do this, and as I said we can reset the equipment, and see the basic signals, and model, etc.
Your Live Chat Input 89.
right
Ask Spectrum Live Chat Response 90.
But that is the most we are able to do. Again I do apologize you are caught in between, I really hope the issue is resolved.
Your Live Chat Input 91.
but why would netgear make a statement like that, and not give the ISP's the tools needed as well as the firmware for the ISP to do that?
Ask Spectrum Live Chat Response 93.
I'm not too sure. I can definitely affirm that this is not the first time I have this discussion with a customer.
Your Live Chat Input 94.
i am lost lol
Your Live Chat Input 95.
for words really
Ask Spectrum Live Chat Response 96.
I understand.
Your Live Chat Input 97.
because if its not a lie from netgear then why wouldn't they give us the firmware?
Ask Spectrum Live Chat Response 99.
I wish I knew the information for you.
Your Live Chat Input 100.
and if not, why not give you guys the access and files / tools to do it
Ask Spectrum Live Chat Response 101.
We only have full access to our equipment that is issued by us, I'm not sure about third party equipment, or how they are updated I'm sorry.
Your Live Chat Input 102.
because i am stuck with this, old firmware, and a problem with it, and i can't update it
Ask Spectrum Live Chat Response 103.
I understand.
Ask Spectrum Live Chat Response 104.
I was happy to be able to assist you with your inquiry, and give you options to try as well as information. Are there any further questions I can assist you with today, michael?
Your Live Chat Input 105.
well someone from spectrum should tell Netgear about the false information
Your Live Chat Input 106.
not your guys fault really
Ask Spectrum Live Chat Response 108.
I agree.
Your Live Chat Input 109.
but Netgear needs to be aware of it
Ask Spectrum Live Chat Response 111.
I understand.
I do not see spectrum or any other cable isp updating the firmware for any other then their own modem as they charge a rental fee each month fit them and Netgear would have a hard time suppling the correct firmware for each isp as they may have custom settings for the modems used on their service.
So there is no real winner.
","body@stringLength":"339","rawBody":"I do not see spectrum or any other cable isp updating the firmware for any other then their own modem as they charge a rental fee each month fit them and Netgear would have a hard time suppling the correct firmware for each isp as they may have custom settings for the modems used on their service.
So there is no real winner.
","kudosSumWeight":0,"repliesCount":1,"postTime":"2017-08-20T23:40:21.091-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1353080_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":12312},"read":false,"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8aXwxMHwzOToxfGludCwxNDc5NzY0LDE0Nzk3NjQ","node":{"__ref":"ForumReplyMessage:message:1479764"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1755166045979":{"__typename":"CachedAsset","id":"theme:customTheme1-1755166045979","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"10px","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"Browser_Icon-1697787492229.PNG.png","imageLastModified":"1697787496004","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"NETGEAR_Community-1744420932835.png","imageLastModified":"1744420934427","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1600px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"3px","borderRadius":"3px","borderRadiusLg":"5px","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"DARK","sideContent":"DARK","radiusSm":"3px","radius":"5px","radiusLg":"9px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.06)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.15)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","defaultMessageFontFamily":"var(--lia-bs-font-family-base)","forumColor":"#2D242D","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#148563","blogColor":"#1CBAA0","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#4C6B90","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#000000","secondary":"#333333","bodyText":"#504B51","bodyBg":"#EFF4F9","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#D13A1F","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#FFFFFF","#EFF4F9","#00B9FF","#6C717A","#26E880","#002FFF","#2F353F","#12171E","#085E4F","#001D9E","#986943"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"Outfit ExtraLight","fontStyle":"NORMAL","fontWeight":"600","h1FontSize":"40px","h2FontSize":"36px","h3FontSize":"32px","h4FontSize":"28px","h5FontSize":"24px","h6FontSize":"22px","lineHeight":"1.3","subHeaderFontSize":"14px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"var(--lia-bs-border-radius-sm)","borderRadius":"var(--lia-bs-border-radius)","borderRadiusLg":"var(--lia-bs-border-radius-lg)","formTextMarginTop":"4px","textAreaBorderRadius":"var(--lia-bs-border-radius)","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"12px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"2px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"12px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"2px","tableBgColor":"transparent","tableBorderColor":"var(--lia-bs-gray-700)","tableBorderStyle":"solid","tableCellPaddingX":"5px","tableCellPaddingY":"5px","tableTextColor":"var(--lia-bs-body-color)","tableVerticalAlign":"middle","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Outfit","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1","fontSizeBase":"17px","fontSizeXxs":"11px","fontSizeXs":"15px","fontSizeSm":"16px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"Nunito Regular","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["NunitoRegular-normal-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Nunito Italic","styles":[{"style":"ITALIC","weight":"400","__typename":"FontStyleData"}],"assetNames":["NunitoItalic-italic-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Nunito Sans","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["NunitoSans-normal-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Outfit","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"},{"style":"NORMAL","weight":"700","__typename":"FontStyleData"}],"assetNames":["Outfit-normal-400.woff2","Outfit-normal-700.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"Outfit ExtraLight","styles":[{"style":"NORMAL","weight":"100","__typename":"FontStyleData"},{"style":"NORMAL","weight":"600","__typename":"FontStyleData"}],"assetNames":["OutfitExtraLight-normal-100.woff2","OutfitExtraLight-normal-600.woff2"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1755166045074","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:netgear.prod:pages/forums/ForumMessagePage:board:home-cable-modems-routers-1755166043989":{"__typename":"CachedAsset","id":"quilt:netgear.prod:pages/forums/ForumMessagePage:board:home-cable-modems-routers-1755166043989","value":{"id":"ForumMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"message-list","layout":"ONE_COLUMN","bgColor":"transparent","showTitle":false,"showDescription":false,"textPosition":"CENTER","textColor":"var(--lia-bs-body-color)","sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"OneColumnQuiltSection","columnMap":{"main":[{"id":"messages.widget.topicWithThreadedReplyListWidget","className":"lia-topic-with-replies","props":{"editLevel":"CONFIGURE"},"__typename":"QuiltComponent"}],"__typename":"OneSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1755166045074","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-pages/forums/ForumMessagePage-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-pages/forums/ForumMessagePage-1755166045074","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This message cannot be found","name":"Forum Message Page","section.message-list.title":"Forum Discussion","archivedMessageTitle":"This Content Has Been Archived","section.ggPfrX.description":"","section.witfun.title":"","section.Ifupfq.description":"","section.HDsmbT.description":"","section.VzPCrA.title":"Forum Discussion","section.zhfXtQ.description":"","section.section-1744733491922.description":"","section.PcIbEX.title":"","section.oqZKRI.title":"Forum Discussion","section.LldQzr.title":"Forum Discussion","section.sEZyct.description":"","section.PcIbEX.description":"","section.Iolbog.title":"Forum Discussion","section.oPauEA.title":"","section.CzkEIE.title":"","section.lfyQfk.title":"Forum Discussion","section.fsPCXp.title":"Forum Discussion","section.jeVZXZ.title":"Forum Discussion","section.section-1744733491922.title":"","section.HDsmbT.title":"Forum Discussion","section.LldQzr.description":"","section.lfyQfk.description":"","section.mamNog.title":"","section.CdMvCb.title":"","section.sEZyct.title":"","section.CzkEIE.description":"","section.Ifupfq.title":"","section.Iolbog.description":"","section.VzPCrA.description":"","section.oqZKRI.description":"","section.section-1743419781857.description":"","section.jeVZXZ.description":"","section.szTWCQ.description":"","section.mamNog.description":"","section.oPauEA.description":"","section.IdAfoe.description":"","section.mfqezj.title":"Forum Discussion","section.section-1743419781857.title":"","section.witfun.description":"","section.szTWCQ.title":"Forum Discussion","section.fsPCXp.description":"","section.CdMvCb.description":"","section.IdAfoe.title":"","section.message-list.description":"","section.zhfXtQ.title":"","section.mfqezj.description":"","section.ggPfrX.title":"Forum Discussion"},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1755166045074","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:quiltWrapper:netgear.prod:Common:en-US-1755166044537":{"__typename":"CachedAsset","id":"quiltWrapper:netgear.prod:Common:en-US-1755166044537","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"#FFFFFF","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":true,"showRegisterLink":true,"useIconLanguagePicker":true,"showLanguagePicker":true,"useLabelLanguagePicker":true,"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","linkFontWeight":"700","controllerHighlightColor":"#4099E2","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"16px","linkBoxShadowHover":"none","backgroundOpacity":0.79,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"32px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":0.16,"paddingBottom":"15px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"flex-start","linkColor":"#000000","collapseMenuDividerBg":"var(--lia-nav-link-color)","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"#FFFFFF","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#333333","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"0","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","paddingTop":"15px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"links":{"sideLinks":[],"mainLinks":[{"children":[{"linkType":"INTERNAL","id":"migrated-link-1","params":{"categoryId":"en-netgear-my-community"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"Common-home-networking-link","params":{"categoryId":"home-networking"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"Common-en-home-mobile-solutions-link","params":{"categoryId":"en-home-mobile-solutions"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"migrated-link-3","params":{"categoryId":"business-solutions"},"routeName":"CategoryPage"},{"linkType":"EXTERNAL","id":"migrated-link-4","url":"https://www.netgear.com/hub/","target":"BLANK"}],"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"home-networking"},"routeName":"CategoryPage"},{"children":[{"linkType":"EXTERNAL","id":"migrated-link-10","url":"https://my.netgear.com/products.aspx?option=viewwarranty","target":"BLANK"},{"linkType":"EXTERNAL","id":"Common-external-link","url":"https://my.netgear.com/cases.aspx","target":"BLANK"},{"linkType":"EXTERNAL","id":"Common-external-link-2","url":"https://my.netgear.com/contracts.aspx","target":"BLANK"}],"linkType":"EXTERNAL","id":"Common-external-link-1","url":"https://my.netgear.com/home.aspx","target":"BLANK"},{"children":[{"linkType":"EXTERNAL","id":"migrated-link-12","url":"https://www.netgear.com/support/download/?model=&_ga=2.38375275.974127454.1697786862-475167439.1689166105","target":"BLANK"},{"linkType":"EXTERNAL","id":"migrated-link-9","url":"https://my.netgear.com/support/contact.aspx","target":"BLANK"}],"linkType":"EXTERNAL","id":"migrated-link-11","url":"https://www.netgear.com/support/","target":"BLANK"},{"children":[],"linkType":"EXTERNAL","id":"migrated-link-13","url":"https://www.netgear.com/search/?query=&tabOrder=.%2Findex.html%2Cblogs%2Ckhoros_conversations%2Cknowledge_articles%2Cproducts%2Csupport&facetFilters=%7B%7D&filters=%7B%7D&referrerPageUrl=https%3A%2F%2Fwww.netgear.com%2Fsupport%2F&verticalUrl=knowledge-articles.html","target":"BLANK"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-15","params":{"boardId":"en-home-orbi-app","categoryId":"home-orbi"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-16","params":{"boardId":"en-home-networking-apps","categoryId":"home-wifi-routers"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-17","params":{"boardId":"en-home-armor","categoryId":"en-home-networking-apps"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-18","params":{"boardId":"en-home-smart-parental-controls","categoryId":"en-home-networking-apps"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"Common-en-business-insight-network-management-link","params":{"boardId":"en-business-insight-network-management","categoryId":"en-business-solutions-insight"},"routeName":"ForumBoardPage"}],"linkType":"INTERNAL","id":"Common-en-home-networking-apps-link","params":{"categoryId":"en-home-networking-apps"},"routeName":"CategoryPage"}]},"className":"QuiltComponent_lia-component-edit-mode__0nCcm","showSearchIcon":true,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"#FFFFFF","linkHighlightColor":"#333333","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"linkTextColor":"#333333"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"transparent","visualEffects":{"showBottomBorder":true},"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"},{"id":"custom.widget.Alert_Banner","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"usePageWidth":true,"backgroundColor":"#1439FF","useBackground":false,"backgroundOpacity":1,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-body-bg)","items":[{"id":"custom.widget.ReactNetgearFooter","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"usePageWidth":true,"backgroundColor":"#FFFFFF","useBackground":false,"backgroundOpacity":1,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:component:custom.widget.Alert_Banner-en-us-1755166134160":{"__typename":"CachedAsset","id":"component:custom.widget.Alert_Banner-en-us-1755166134160","value":{"component":{"id":"custom.widget.Alert_Banner","template":{"id":"Alert_Banner","markupLanguage":"HTML","style":null,"texts":{},"defaults":{"config":{"applicablePages":[],"description":"Banner to be used to share alerts including outages and product announcements","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Alert_Banner","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"TEXTHTML","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"Banner to be used to share alerts including outages and product announcements","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.ReactNetgearFooter-en-us-1755166134160":{"__typename":"CachedAsset","id":"component:custom.widget.ReactNetgearFooter-en-us-1755166134160","value":{"component":{"id":"custom.widget.ReactNetgearFooter","template":{"id":"ReactNetgearFooter","markupLanguage":"REACT","style":null,"texts":{"custom-footer-aboutus-link":"https://www.netgear.com/about/","custom-footer-aboutus-text":"About Us","custom-footer-contactus-link":"https://www.netgear.com/support/contact.aspx","custom-footer-contactus-text":"Contact us","custom-footer-careers-link":"https://www.netgear.com/about/careers/","custom-footer-careers-text":"Careers","custom-footer-security-link":"https://www.netgear.com/security/","custom-footer-security-text":"Security"},"defaults":{"config":{"applicablePages":[],"description":null,"fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.ReactNetgearFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":null,"fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1755166045074","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1755166045074","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"Category:category:business-solutions":{"__typename":"Category","id":"category:business-solutions","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:en-netgear-my-community":{"__typename":"Category","id":"category:en-netgear-my-community","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:en-home-networking-apps":{"__typename":"Forum","id":"board:en-home-networking-apps","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:en-home-networking-apps":{"__typename":"Category","id":"category:en-home-networking-apps","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:en-home-armor":{"__typename":"Forum","id":"board:en-home-armor","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:en-home-orbi-app":{"__typename":"Forum","id":"board:en-home-orbi-app","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:en-business-insight-network-management":{"__typename":"Forum","id":"board:en-business-insight-network-management","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:en-home-smart-parental-controls":{"__typename":"Forum","id":"board:en-home-smart-parental-controls","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:en-home-mobile-solutions":{"__typename":"Category","id":"category:en-home-mobile-solutions","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"CachedAsset:text:en_US-components/community/Navbar-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1755166045074","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","Common_GxOGBp-italian-link":"COMUNITÀ","Common_StQtwX-external-link-7":"Unterstützung nach Produkt","Common_StQtwX-external-link-6":"Downloads","Common_StQtwX-external-link-5":" UNTERSTÜTZUNG","Common_GxOGBp-cable-modems-routers-link":"Modem DSL & Router","Common-business-solutions-link":"NETGEAR For Business","Common_StQtwX-de-netgear-my-community-link":"Meine Gemeinschaft","Common_StQtwX_SXNPsj-wifi-7-link":"Common_SXNPsj-wifi-7-link","Common-external-link-6":"NETGEAR Blog","Common-external-link-5":"Support by product","Common-external-link-4":"Warranty Information","Common-external-link-3":"SEARCH KNOWLEDGE BASE","Common_GxOGBp-external-link-3":" I miei casi","Common_StQtwX-external-link-4":"WISSENSBASIS","Common-en-home-orbi-be-link-1":"Orbi WiFi 7 (BE) Mesh Systems","Common_StQtwX-external-link-3":"Meine Fälle","Common_GxOGBp-external-link-4":"Supporto per prodotto","Common_GxOGBp-external-link":" IL MIO NETGEAR","Common_StQtwX-external-link-2":"Meine Abonnements","Common_GxOGBp-external-link-5":"SUPPORTO","Common_StQtwX-external-link-1":"Meine registrierten Produkte","Common_GxOGBp-external-link-6":"Informazioni sulla garanzia","Common_GxOGBp-external-link-7":"Download","Common_GxOGBp-external-link-8":"BASE DI CONOSCENZA","Common-home-networking-link":"Home Solutions","Common_StQtwX-de-heimnetzwerk-link":"Home-Lösungen","Common_WNjGdS_GxOGBp-it-home-mobile-solutions-link":"Redes de Negocio","Common_GxOGBp-external-link-1":" I miei prodotti registrati","Common_GxOGBp-3":"SUPPORTO","Common_GxOGBp-2":" LA COMUNITÀ","Common_GxOGBp-external-link-2":" I miei abbonamenti","Common-external-link-2":"My Contracts","Common-external-link-1":"MY NETGEAR","Common_GxOGBp-it-home-mobile-solutions-link":"Soluzioni mobili","Common_WNjGdS_GxOGBp-1":" MI NETGEAR","Common_WNjGdS_GxOGBp-0":"DESCARGAS","Common_WNjGdS_GxOGBp-3":"APOYO","Common_WNjGdS_GxOGBp-2":"COMUNIDAD","Common_GxOGBp-1":" IL MIO NETGEAR","Common_SXNPsj-external-link":"MON NETGEAR","Common_GxOGBp-0":" SCARICA","Common_SXNPsj-wifi-7-link":"Communauté","Common_StQtwX-de-business-losungen-link":"Business Lösungen","Common-mobile-wifi-link-1":"Mobile WiFi","Common_StQtwX-de-home-mobile-wifi-link":"Mobile Lösungen","Common-external-link":"My Cases","Common_SXNPsj-wifi-7-routers-link":"Nighthawk WiFi 7 Routers","Common-en-home-orbi-app-link":"Orbi App","migrated-link-18":"NETGEAR Smart Parental Controls","Common-en-home-orbi-be-link":"Orbi WiFi 7 (BE) Mesh Systems","migrated-link-16":"Nighthawk App","migrated-link-17":"NETGEAR Armor","migrated-link-14":"Armor & Parental Controls","migrated-link-15":"Orbi App","migrated-link-12":"Firmware Downloads","migrated-link-13":"KNOWLEDGE BASE","Common-en-home-netgear-armor-link":"NETGEAR Armor, powered by Bitdefender","Common-en-home-networking-apps-link":"NETGEAR APPS","Common_WNjGdS_GxOGBp-external-link":"Registro de mi producto","Common_WNjGdS_GxOGBp-wifi-7-routers-link":"Soluzioni Business","Common_GxOGBp-it-business-soluzioni-link":"Soluzioni Business","migrated-link-10":"My Registered Products","Common_SXNPsj-fr-entreprises-solutions-link":"Solutions Business","migrated-link-11":"SUPPORT","Common_SXNPsj-external-link-2":"My Cases","Common_SXNPsj-external-link-1":"Mes produits enregistrés","Common-home-wifi-link":"Home WiFi","Common_GxOGBp-wifi-7-link":"Rete domestica","Common-en-home-smart-parental-controls-link":"NETGEAR Smart Home Parental Controls","migrated-link-9":"Contact Us","Common_GxOGBp-de-netgear-my-community-link":"Meine Gemeinschaft","migrated-link-7":"Common-external-link-1","migrated-link-8":"Common-external-link-2","Common_StQtwX-external-link":"MEIN NETGEAR","migrated-link-1":"My Community","migrated-link-2":"COMMUNITY","migrated-link-0":"Firmware Downloads","migrated-link-5":"migrated-link-1","migrated-link-6":"Common-external-link","migrated-link-3":"Business Solutions","migrated-link-4":"NETGEAR Blog","Common_GxOGBp-wifi-7-routers-link":"Soluzioni Business","Common_SXNPsj-fr-domestique-reseau-link":"Solutions Pour La Maison","Common_WNjGdS_GxOGBp-wifi-7-link":"Redes de Hogar","Common_SXNPsj-cable-modems-routers-link":"Modems and Modem Gateways","Common_SXNPsj-fr-home-mobile-solutions-link":"Solutions Mobiles","Common_LXGzNf_ZDApqi_SXNPsj-wifi-7-link":"Common_SXNPsj-wifi-7-link","Common_StQtwX_SXNPsj-2":" GEMEINSCHAFT","Common_SXNPsj-3":"SUPPORT","Common-en-home-networking-apps-link-1":"Nighthawk App","Common_SXNPsj-1":"MY NETGEAR","Common_SXNPsj-bienvenue-link":"Ma Communauté","Common_SXNPsj-2":"NETGEAR Forum","Common-cable-modems-routers-link":"Modems and Modem Gateways","Common_WNjGdS_GxOGBp-external-link-3":"BASE DE CONOCIMIENTOS","Common_WNjGdS_GxOGBp-external-link-2":" Mis Casos","Common_WNjGdS_GxOGBp-external-link-1":"Mis Suscripciones","Common-en-netgear-my-community-link":"My Community","Common-digital-canvas-link":"Digital Canvas","Common-wifi-7-routers-link":"Nighthawk WiFi 7 Routers","Common-en-business-insight-network-management-link":"Insight","Common_GxOGBp-it-home-networking-link":"Soluzioni per la casa","Common-wifi-7-link":"Orbi WiFi 7 Mesh Systems","Common-wired-networking-link":"Wired Networking for Home","Common_LXGzNf_ZDApqi_SXNPsj-2":"NETGEAR Forum","Common-mobile-wifi-link":"Mobile WiFi","Common-en-home-mobile-solutions-link":"Mobile Solutions"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1755166045074","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1755166045074","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1755166045074","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/languages/UseLanguageText-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/languages/UseLanguageText-1755166045074","value":{"language.browserLanguage.label":"Browser Default","language.ar-AE.label":"Arabic","language.bg-BG.label":"Bulgarian","language.ca-AD.label":"Catalan","language.cs-CZ.label":"Czech","language.da-DK.label":"Danish","language.de-DE.label":"German","language.el-GR.label":"Greek","language.en-GB.label":"English (UK)","language.en-US.label":"English (US)","language.es-ES.label":"Spanish","language.es-MX.label":"Spanish (Mexican)","language.et-EE.label":"Estonian","language.fa-IR.label":"Persian (Farsi)","language.fi-FI.label":"Finnish","language.fr-FR.label":"French","language.he-IL.label":"Hebrew (modern)","language.hr-HR.label":"Croatian","language.hu-HU.label":"Hungarian","language.in-ID.label":"Indonesian","language.it-IT.label":"Italian","language.ja-JP.label":"Japanese","language.ko-KR.label":"Korean","language.lt-LT.label":"Lithuanian","language.lv-LV.label":"Latvian","language.ms-MY.label":"Malay","language.nl-NL.label":"Dutch","language.no-NO.label":"Norwegian","language.pl-PL.label":"Polish","language.pt-BR.label":"Portuguese (Brazilian)","language.pt-PT.label":"Portuguese","language.ro-RO.label":"Romanian","language.ru-RU.label":"Russian","language.sk-SK.label":"Slovak","language.sq-AL.label":"Albanian","language.sv-SE.label":"Swedish","language.th-TH.label":"Thai","language.tr-TR.label":"Turkish","language.uk-UA.label":"Ukrainian","language.vi-VN.label":"Vietnamese","language.zh-CN.label":"Chinese (Simplified)","language.zh-TW.label":"Chinese (Traditional)","timezone.fieldLabel.label":"Time Zone","timezone.delimiter.label":"------------------------------","timezone.Etc-GMT+12.label":"GMT -12:00 Dateline","timezone.Pacific-Samoa.label":"GMT -11:00 Samoa","timezone.US-Hawaii.label":"GMT -10:00 U.S. Hawaiian Time","timezone.US-Aleutian.label":"GMT -10:00 Aleutian Islands","timezone.Pacific-Marquesas.label":"GMT -09:30 Marquesas","timezone.Pacific-Gambier.label":"GMT -09:00 Gambier Islands","timezone.US-Alaska.label":"GMT -09:00 U.S. Alaska Time","timezone.US-Pacific.label":"GMT -08:00 U.S. Pacific Time","timezone.Pacific-Pitcairn.label":"GMT -08:00 Pitcairn Islands","timezone.US-Mountain.label":"GMT -07:00 U.S. Mountain Time","timezone.US-Arizona.label":"GMT -07:00 U.S. Mountain Time (Arizona)","timezone.US-Central.label":"GMT -06:00 U.S. Central Time","timezone.Mexico-General.label":"GMT -06:00 Mexico","timezone.America-Costa_Rica.label":"GMT -06:00 Costa Rica","timezone.US-Eastern.label":"GMT -05:00 U.S. Eastern Time","timezone.America-Bogota.label":"GMT -05:00 Colombia, Peru, South America","timezone.Canada-Atlantic.label":"GMT -04:00 Atlantic Time","timezone.America-Puerto_Rico.label":"GMT -04:00 Puerto Rico","timezone.Canada-Newfoundland.label":"GMT -03:30 Newfoundland, Canada","timezone.America-Buenos_Aires.label":"GMT -03:00 Argentina","timezone.Brazil-East.label":"GMT -03:00 Brazil","timezone.Atlantic-South_Georgia.label":"GMT -02:00 Mid-Atlantic","timezone.Atlantic-Cape_Verde.label":"GMT -01:00 Cape Verde","timezone.Atlantic-Azores.label":"GMT -01:00 Azores","timezone.Europe-London.label":"GMT ------ U.K.","timezone.Iceland.label":"GMT ------ Iceland","timezone.Europe-Madrid.label":"GMT +01:00 Spain","timezone.Africa-Algiers.label":"GMT +01:00 Algiers, Africa","timezone.Europe-Amsterdam.label":"GMT +01:00 Central Europe","timezone.Europe-Athens.label":"GMT +02:00 Eastern Europe","timezone.Africa-Tripoli.label":"GMT +02:00 Tripoli, Africa","timezone.Egypt.label":"GMT +02:00 Egypt","timezone.Israel.label":"GMT +02:00 Israel","timezone.Asia-Riyadh.label":"GMT +03:00 Saudi Arabia","timezone.Iran.label":"GMT +03:30 Iran","timezone.Europe-Moscow.label":"GMT +03:00 Russia","timezone.Europe-Samara.label":"GMT +04:00 Samara, Europe","timezone.Asia-Dubai.label":"GMT +04:00 Arabian","timezone.Asia-Kabul.label":"GMT +04:30 Afghanistan","timezone.Asia-Karachi.label":"GMT +05:00 Pakistan, West Asia","timezone.Asia-Yekaterinburg.label":"GMT +05:00 Yekaterinburg, Asia","timezone.Asia-Calcutta.label":"GMT +05:30 India","timezone.Asia-Thimphu.label":"GMT +06:00 Bangladesh, Central Asia","timezone.Asia-Novosibirsk.label":"GMT +06:00 Novosibirsk, Asia","timezone.Asia-Rangoon.label":"GMT +06:30 Burma","timezone.Asia-Bangkok.label":"GMT +07:00 Bangkok, Hanoi, Jakarta","timezone.Asia-Krasnoyarsk.label":"GMT +07:00 Krasnoyarsk, Asia","timezone.PRC.label":"GMT +08:00 China","timezone.Singapore.label":"GMT +08:00 Singapore","timezone.Asia-Taipei.label":"GMT +08:00 Taiwan","timezone.Australia-West.label":"GMT +08:00 Australia (WT)","timezone.Asia-Irkutsk.label":"GMT +08:00 Irkutsk, Asia","timezone.Japan.label":"GMT +09:00 Japan","timezone.Asia-Seoul.label":"GMT +09:00 Korea","timezone.Asia-Yakutsk.label":"GMT +09:00 Yakutsk, Russia","timezone.Australia-North.label":"GMT +09:30 Australia (NT)","timezone.Australia-Adelaide.label":"GMT +09:30 Australia (ST)","timezone.Australia-Sydney.label":"GMT +10:00 Australia (ET)","timezone.Australia-Queensland.label":"GMT +10:00 Australia (Queensland)","timezone.Asia-Magadan.label":"GMT +10:00 Magadan, Asia","timezone.Australia-Lord_Howe.label":"GMT +10:30 Australia (Lord Howe)","timezone.Pacific-Guadalcanal.label":"GMT +11:00 Central Pacific","timezone.Pacific-Norfolk.label":"GMT +11:30 Norfolk Islands","timezone.Pacific-Auckland.label":"GMT +12:00 New Zealand","timezone.Pacific-Fiji.label":"GMT +12:00 Fiji","timezone.Antarctica-South_Pole.label":"GMT +12:00 South Pole, Antarctica"},"localOverride":false},"CachedAsset:text:en_US-components/languages/LanguagePicker-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/languages/LanguagePicker-1755166045074","value":{"dropdown.title":"Language selector","selected.language":"Currently selected language","toast.successMessage":"Go to the {newLanguage} communityI am in this same exact spot. Spectrum has no way of updating the firmware of this P.O.S. company' prodct and Netgear has taken away the ability for me to update what NETGEAR recommends. Until this is fixed or the cable companies (TWC/Spectrum for me) are given the means to fix the issues i will FOREVER spread the word that Netgear customer support is useless, their products will literally steal money from you, and you should always look elsewhere.
This is making me furious that i spent 200+ dollars a year and half ago to have my purchase made permantly obsolescent by the company that made it
","body@stringLength":"637","rawBody":"I am in this same exact spot. Spectrum has no way of updating the firmware of this P.O.S. company' prodct and Netgear has taken away the ability for me to update what NETGEAR recommends. Until this is fixed or the cable companies (TWC/Spectrum for me) are given the means to fix the issues i will FOREVER spread the word that Netgear customer support is useless, their products will literally steal money from you, and you should always look elsewhere.
This is making me furious that i spent 200+ dollars a year and half ago to have my purchase made permantly obsolescent by the company that made it
","author":{"__ref":"User:user:458580"},"isEscalated":null,"postTime":"2017-08-20T19:53:41.933-07:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":4},"Revision:revision:1353080_2":{"__typename":"Revision","id":"revision:1353080_2","lastEditTime":"2017-08-20T23:41:31.909-07:00"},"QueryVariables:ReplyList:message:1353080:2":{"__typename":"QueryVariables","id":"ReplyList:message:1353080:2","value":{"id":"message:1353080","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1755166045074","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1755166045074","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1755166045074","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/common/ExternalLinkWarningModal-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/common/ExternalLinkWarningModal-1755166045074","value":{"title":"Leaving the Community","description":"You're about to leave this site and navigate to an external domain. Are you sure you want to continue?","action.submit":"Continue","action.cancel":"Go Back"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1755166045074","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/AcceptedSolutionButton-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/messages/AcceptedSolutionButton-1755166045074","value":{"accept":"Mark as Solution","accepted":"Marked as Solution","errorHeader":"Error!","errorAdd":"There was an error marking as solution.","errorRemove":"There was an error unmarking as solution.","solved":"Solved","topicAlreadySolvedErrorTitle":"Solution Already Exists","topicAlreadySolvedErrorDesc":"Refresh the browser to view the existing solution"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1755166045074":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1755166045074","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"Rank:rank:41":{"__typename":"Rank","id":"rank:41","position":31,"name":"Initiate","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:546922":{"__typename":"User","id":"user:546922","uid":546922,"login":"marka3","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-01-06T08:16:44.596-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:41"},"entityType":"USER","eventPath":"community:ejquo23388/user:546922"},"ModerationData:moderation_data:1479764":{"__typename":"ModerationData","id":"moderation_data:1479764","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1479764":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:546922"},"id":"message:1479764","entityType":"FORUM_REPLY","eventPath":"category:en-home-dsl-and-cable-modems/category:home-networking/category:English/community:ejquo23388board:home-cable-modems-routers/message:1299093/message:1479764","revisionNum":1,"uid":1479764,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:home-cable-modems-routers"},"parent":{"__ref":"ForumReplyMessage:message:1353080"},"conversation":{"__ref":"Conversation:conversation:1299093"},"subject":"Re: Nighthawk C7000 AC1900 Firmware Update","moderationData":{"__ref":"ModerationData:moderation_data:1479764"},"body":"Cox Communications does the same thing. They only support(push firmware updates)for their own cable modems that you rent from them. Netgear shows that I have a firmware update available for my cable modem, but I can only get it from Cox. Cox says they don't support Netgear bought through a third party. We are all in a catch 22 situation. Netgear needs to fix this issue, or I will never buy another router from them.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2018-01-06T08:39:30.583-08:00","lastPublishTime":"2018-01-06T08:39:30.583-08:00","metrics":{"__typename":"MessageMetrics","views":10850},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"home-cable-modems-routers","messageSubject":"nighthawk-c7000-ac1900-firmware-update","messageId":"1299093","replyId":"1353080"},"buildId":"8CqYPsxb5UG4aoIp8lqTz","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","appLogLevelOverrides":"TenancyMiddleware=TRACE,OriginHelper=TRACE","logLevelMetrics":"info","surveysEnabled":true,"openTelemetry":{"clientEnabled":false,"configName":"netgear","serviceVersion":"25.4.0","universe":"prod","collector":"http://localhost:4318","logLevel":"error","routeChangeAllowedTime":"5000","headers":"","enableDiagnostic":"false","maxAttributeValueLength":"4095"},"apolloDevToolsEnabled":false,"quiltLazyLoadThreshold":"3"},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["components_seo_QAPageSchema","components_community_Navbar_NavbarWidget","components_community_Breadcrumb_BreadcrumbWidget","components_customComponent_CustomComponent","components_messages_TopicWithThreadedReplyListWidget","components_languages_LanguagePicker","components_messages_MessageView_MessageViewStandard","components_external_components_ExternalComponent","components_messages_EscalatedMessageBanner","components_customComponent_CustomComponentContent_HtmlContent","shared_client_components_common_List_UnwrappedList","components_tags_TagView","components_tags_TagView_TagViewChip","components_customComponent_CustomComponentContent_CustomComponentScripts","shared_client_components_common_List_UnstyledList","components_messages_MessageView"],"appGip":true,"scriptLoader":[]}