Orbi WiFi 7 RBE973
Reply

Nighthawk CAX30 - ISP Can see Router, but can't connect to Router via Ethernet or WiFi

MooCowDiveBomb
Follower

Nighthawk CAX30 - ISP Can see Router, but can't connect to Router via Ethernet or WiFi

Very suddenly I cannot connect to my Router/Modem. My ISP, Xfinitiy, can see it, and I can even reset it through my Xfinity account.

 

However, I cannot connect to device itself. It doesn't show up when looking for wifi networks, can I can't connect to it via ethernet cable either. Tried multiple devices too. I've done a factory reset and that also hasn't worked. The router seems like it's gone totally dark. What do I try next?

Message 1 of 2
plemans
Guru

Re: Nighthawk CAX30 - ISP Can see Router, but can't connect to Router via Ethernet or WiFi

What are all the led's on it doing? 

Try disconnecting the coax from it and resetting it. Then reconnect the coax (as it'll enter a boot loop without the coax connected)

If that doesn't help, you might need to check if its still in warranty

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 280 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7