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Nighthawk CAX80 Router Password Reset everytime i try to access the router

Rodneny
Aspirant

Nighthawk CAX80 Router Password Reset everytime i try to access the router

This has been a recent development, everytime i try to login to the router to access the settings it makes me reset the password. No matter how many times i go through the whole setup, it goes right back to this. Ive done a factory reset (by holding the reset button for about 30 sec), I have had trouble finding much about this issue on other forums so any help would be greatly appreciated.

 

Thanks in advance.

 

 

 

 

 

 

Router Password Reset
 

 

We can help you reset your router's admin password. You need your router's serial number, which can be found on the router label. Enter your router's serial number in the field and click the Continue button.
Enter the router's Serial Number
(You can find it on the router product label.)
Message 1 of 5
FURRYe38
Guru

Re: Nighthawk CAX80 Router Password Reset everytime i try to access the router

What FW version is loaded? 

What browser are you using? 

Be sure to clear out all browser caches and any saved password profiles in the browser.

Try a different browser to set up the modem when you factory reset the modem...

Message 2 of 5
Rodneny
Aspirant

Re: Nighthawk CAX80 Router Password Reset everytime i try to access the router

FW V2.1.4.2

Ive been using Edge however ive tried chrome.

Ok i feel like ive tried that but ill give clearing out the cache a shot.

thanks

Message 3 of 5
Rodneny
Aspirant

Re: Nighthawk CAX80 Router Password Reset everytime i try to access the router

Well i tried clearing out everything, still the same and then downloaded Firefox. Went through the whole thing and still just loops me right back to the reset password page....

Message 4 of 5
FURRYe38
Guru

Re: Nighthawk CAX80 Router Password Reset everytime i try to access the router

And does inputting the modems serial number do anything? 

 

Only other item I might try is a 30-30-30 reset...

I'd get the modem FW updated if you can get back into the modems web page...

https://community.netgear.com/t5/Cable-Modems-Routers/New-CAX80-Firmware-Version-2-1-5-2-Released/td...

Message 5 of 5
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