Orbi WiFi 7 RBE973
Reply

Re: No voice connectivity

georgewade
Aspirant

No voice connectivity

As  a result of recent heavy rains, our neighborhood went through a few days of service interupptions. When service (Xfinity) was restored, TV, internet and wi-fi were all back to normal. Bu the voice indicator on the modem is flickering and I have no voice connection. Was the modem somehow damaged, or does the issue lie with Xfinity?

Model: CM1150V|DOCSIS 3.1 Nighthawk® Multi-Gig Speed Cable Modem for XFINITY® Voice
Message 1 of 6

Accepted Solutions
FURRYe38
Guru

Re: No voice connectivity

Ya, I would have them check the lines. Check your phone lines from the house to the phone box service area as well. Something may have got wet. 

View solution in original post

Message 2 of 6

All Replies
FURRYe38
Guru

Re: No voice connectivity

Ya, I would have them check the lines. Check your phone lines from the house to the phone box service area as well. Something may have got wet. 

Message 2 of 6
georgewade
Aspirant

Re: No voice connectivity

Thanks for the response...it was pretty much what I suspected. Thanks again...

Message 3 of 6
FURRYe38
Guru

Re: No voice connectivity

Let us know how it turns out. 

Message 4 of 6
georgewade
Aspirant

Re: No voice connectivity

Y'all nailed it! Comcast Tech found water in the outside receptacle on the side of the house, as well as a loose connection that must have occured during the install. Thank you all!

Message 5 of 6
FURRYe38
Guru

Re: No voice connectivity

Enjoy. Smiley Wink

Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 1016 views
  • 2 kudos
  • 2 in conversation
Announcements

Orbi 770 Series