Orbi WiFi 7 RBE973
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Parental controls stopped working on C7000v2 router

homeuser5553133
Aspirant

Parental controls stopped working on C7000v2 router

Up until 3 days ago parental controls were running just fine, they have stopped working on my c7000v2 router Firmware v. V1.03.01 pushed from my ISP.  I select Parental Controls in the NetGear Genie and it sends me to "Do More With Circle® with Disney Smart Parental Controls".   This is NOT compatible with my router according to your documentation.   How do I get Parental Controls working again?    This is highly frustrating, any guidance would be much appreciated.

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
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FURRYe38
Guru

Re: Parental controls stopped working on C7000v2 router

I would contact NG support about this...

@vkdelta 

Message 2 of 3
homeuser5553133
Aspirant

Re: Parental controls stopped working on C7000v2 router

Thanks, unfortunately, I am unable to do so, as I did not purchase support within 90 days of purchase.  So I am unable to contact them.

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