Router not compatible with Prime Video. Message is "no internet connection' all others work.

[yalefeldman]

Router is connected to a modem and I am trying to stream from Prime Video.  When I use the router to stream, I get a message that there is no internet connected.  When I use the Modem directly to stram with the Mddem address, it works fine.  do I need to reconfugure the modem, or just get rid of it.  I like the range it gives me so I would prefer to continue to use

[FURRYe38]

Please post about this here for your model router:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/bd-p/home-wifi-routers-nighthawk

Good Luck.

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@yalefeldman wrote:

Router is connected to a modem and I am trying to stream from Prime Video.  When I use the router to stream, I get a message that there is no internet connected.  When I use the Modem directly to stram with the Mddem address, it works fine.  do I need to reconfugure the modem, or just get rid of it.  I like the range it gives me so I would prefer to continue to use

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