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Re: Support
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Support
I just bought a router, and registered it. I got a confirmation mail saying I am entitled to 90 days of phone/chat support. I've spent an hour looking for how to do it (I need help right now). Can't find any "chat" button or any phone number to ring.
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Re: Support
Hi Chakkhong,
Please access your NETGEAR account. SIGN IN
Go to My Support under My Account.
Click on CONTACT SUPPORT.
Select option #2. Get help on my NETGEAR product
Select the product SN and click Next.
Another option, visit CONTACT US page.
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Re: Support
Followed your instructions, up to the "CONTACT SUPPORT" part. This is the next screen. What do I do next?
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Re: Support
Followed your instructions, up to the "CONTACT SUPPORT" part. This is the next screen. What do I do next?
My product is D6400 router. Can't find it in the dropdown box.
So I randomly picked one
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Re: Support
Hi,
The "CONTACT US" takes me to this page. What do I do?
Can't find my "Model" in the dropdown box. Randomly selected one. Otherwise I can't post. Its a D6400 router
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Re: Support
Hi Chakkhong,
In Contact US page, https://www.netgear.com/support/contact.aspx
Select Get Help on my NETGEAR product.
Select the Country and click on Next.
Enter the Serial Number and click on Next
Click (+) I cannot find an answer to my problem, I would like to contact NETGEAR support
to view the available support options.
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