Orbi WiFi 7 RBE973
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Unable to access internet

Aravindkf75
Follower

Unable to access internet

Unable to access internet. Hard reset the router and reconfigured it. In GUI, connection status says good. I can ping my WAN IP address (public). However i cant access internet. So pinged my isp provided dns which timed out. Further assigned global dns 8.8.8.8 and 8.8.4.4 in GUI. Unable to ping the manually assigned DNS as well. What could be the issue?

 

@C7000 

Model: C7000|Nighthawk - AC1900 WiFi Cable Modem Router
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plemans
Guru

Re: Unable to access internet

Have you checked with your isp?
Do you have a screen snip of the cable connections page? 

And the event logs? 

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