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Xbox One and AC1600 conflicts at times

D_Polk
Aspirant

Xbox One and AC1600 conflicts at times

Hello everyone. I've been having a few issues. Nothing too major but sometimes it gets annoying. I have an Xbox One. And there is a feature on it where if plugged into an power outlet it's still connected to the internet. It can download updates etc while I'm at work. But I've been noticing when I turn off the Xbox, while still plugged in to the wall outlet, it's not connected to the internet when I turn back on the Xbox. And I have to actually reset the Xbox a few times before it connects to the internet finally. It's never done that before so I'm assuming the modem and Xbox is conflicting somewhere. I'm plugged in directly to the Xbox via ethernet. Any solutions? Thank you. 

Message 1 of 6
ElaineM
NETGEAR Employee Retired

Re: Xbox One and AC1600 conflicts at times

Welcome to the community, @D_Polk

 

What's the exact model number of the NETGEAR device? 

Is it a modem and a router? 

Message 2 of 6
D_Polk
Aspirant

Re: Xbox One and AC1600 conflicts at times

C6250 and yes it's the combo 

Message 3 of 6
DarrenM
Sr. NETGEAR Moderator

Re: Xbox One and AC1600 conflicts at times

Hello D_polk

 

You may want to reserve the Ip address of the xbox under the LAN settings this may stop this from happening.

 

 

DarrenM 

Message 4 of 6
D_Polk
Aspirant

Re: Xbox One and AC1600 conflicts at times

Ok I'll try this. Thank you. 

Model: C6250|AC1600 WiFi Cable Modem Router
Message 5 of 6
D_Polk
Aspirant

Re: Xbox One and AC1600 conflicts at times

I tried this solution and I couldn't connect to the internet 

Message 6 of 6
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