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Re: c7000v2
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c7000v2
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Re: c7000v2
do all devices drop?
Just wireless devices?
Do wired devices still work?
Do you have a screen snip of the cable connections page and the event logs?
Also, you posted in the routers forum and the C7000 is a modem/router combo device.
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
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Re: c7000v2
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Re: c7000v2
here's how to get the event log:
https://kb.netgear.com/30008/How-do-I-obtain-the-event-logs-from-a-NETGEAR-cable-modem-modem-router
and the cable connections page.
I'd recomnmend trying that first. Its pointless to buy a new modem if its a line issue.
Also, check the coax line for bad/old/loose connection, kinks in the coax, extended runs.
remove any splitters, amplifiers, or attenuators in line.
I usually recommend moving the modem to right where the coax comes into the home to prevent the issue from being the wiring in the home.
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Re: c7000v2
thank you for the help, will get the information once Im home, I called netgear last night and mentioned about channel not being stable and mac address somethin like that but will not continue until I pay. Connection is still on and off,the modem will blink 2.4ghz and 5ghz then will stop
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Re: c7000v2 ac1900
theres an @marcus24 and a @marcus888 posting on here.
I understand marcus 24 is the original poster. Is 888 piggybacking on here or just another account for the same person?
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Re: c7000v2 ac1900
Your signal strength looks good but your logs indicate issues.
Have you checked with your isp?
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Re: c7000v2 ac1900
i check my logs this morning and i saw Ping of death,dos attacvk tear drop derrivative, illegal fragments, can my ISP do somethin about it? or is it a netgear issues?
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